Infrastructure Engineer (Berlin)

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Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines AI and human intelligence to help contact centers discover customer insights, automate conversations, and empower teams to work smarter and faster. Founded from Stanford AI lab, with leaders like Sebastian Thrun and Ping Wu, we are backed by top investors and serve major brands such as Intuit, Hilton, and Carmax.

About The Role

As part of the infrastructure team, you'll design and develop our core infrastructure to enable engineering teams to operate efficiently, securely, and quickly. You will work in a collaborative yet autonomous environment, with clear roles and the freedom to pursue innovative projects.

Responsibilities

1. Partner with engineers to develop developer tools and deployment infrastructure.
2. Maintain reliability of multi-cloud Kubernetes clusters and pipelines.
3. Implement metrics, logging, analytics, and alerting for performance and security.
4. Develop infrastructure-as-code deployment tools across multiple cloud providers.
5. Automate operational and engineering processes to optimize focus on critical tasks.
6. Build machine learning infrastructure to support training, testing, and deployment of AI models.

What We Are Looking For

1. At least 5 years of experience in DevOps, SRE, or related fields.
2. Strong coding skills in Golang or Python.
3. Knowledge of container security best practices.
4. Experience with Kubernetes, including tools like cert-manager or external-dns; GPU clusters is a plus.
5. Experience with Helm or Kustomize, Terraform or CloudFormation.
6. Hands-on experience with AWS services such as IAM, S3, EC2, EKS; experience with Google Cloud or Azure is a bonus.
7. Familiarity with PostgreSQL and GitOps tools like Flux or Argo.
8. Experience with CI/CD pipelines, e.g., GitHub Actions.

Perks & Benefits

• Paid parental leave.
• Monthly health and wellness allowance.
• 28 days PTO in Berlin.

Compensation includes salary, equity, and benefits, based on experience and location. For more details, contact your recruiter.

Note: Cresta's official communications will only come from @cresta.ai email addresses. Be cautious of scams and contact for verification.