Inside Account Manager Enterprise - Region North (f/m/d)

• Germany – North Rhine-Westphalia – Essen

Why Work at Lenovo

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Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub .

Description and Requirements

We are looking for a passionate and enthusiasticInside Account Manager f or our Enterprise Accounts in the region North (Essen) . The Inside Account Manager will work collaboratively with the Key Account Manager and Hybrid Account Manager within one Team to manage all pre- and post-sales activities for a given set of Enterprise accounts. This position proactively works with the decision makers at our clients and internal stakeholders to provide support of sales opportunities and ensures the appropriate portfolio of Lenovo products, services and software is architected to solve our client’s business problems.

What You'll Do:

• Provide proactive follow-up, product information and overall account support via the telephone and email.
• Work closely with Key Account and Hybrid Account Manager in the ongoing development of opportunities and management of existing accounts.
• Assist Key Account Manager and Hybrid Account Manager with customer requests and ongoing communication touchpoints that drive Customer Experience(CX)
• Act as the PC specialist by working directly with the customer for configurations to ensure meeting needs of customer along with updates onstatus
• Pipeline accuracy and weekly cadence reporting of forecast and opportunity management for customer tracking and identifying.
• Leverage technical sales team for complexconfigurations.
• Works collaboratively with Account Managers for development of value proposition and solution roadmap.
• Driver of pipeline accuracy and weekly cadence reporting of forecasting, opportunity management, customer tracking and identifying and confirming ongoing salesneeds.

What We Look For:

• Previous experience in a technology field or IT Industry is preferred; as well as proven successful sales experience is beneficial but not mandatory at that stage
• Previous experience with Dynamics365, combined with strong Microsoft applicationskills.
• First experience aiding in solution-based sales.
• Solid knowledge of the scope of Lenovo’s products andservices.
• High proficiency in executive level written and verbal communicationskills and ability to influence customer decisions to close business.
• Should learn and maintain in-depth knowledge of products and services, industry trends, and the competitivelandscape.
• Should maintain an understanding of sales processes, techniques and tools and use themappropriately.
• Can differentiate offerings and articulate the Lenovo value proposition against the competition, to ensure the best potential to win in sales opportunities.

What We Offer:

• A multitude of professional and personal development opportunities.
• A very open and flexible work environment within one of the most forwarding thinking IT companies.
• Very flat structures, fast decision-making processes and a constant focus on customer requirements.
• An international team with a high focus on diversity & inclusion.
• Attractive compensation package
• …and a lot of fun: We like to celebrate our successes!

At Lenovo, we are proud to be an equal opportunity company. This vacancy certainly applies to people with disabilities too.

Additional Locations :

• Germany – North Rhine-Westphalia – Essen

AI PROCESSING NOTICE

We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.

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