Inside Sales Manager (m/w/d) – DACH/BeNeLux

Job Description

Eurofins Genomics is a global provider of genomic services including next generation sequencing, genotyping, gene expression analysis, and more. We value customer orientation and high quality standards. The role is home office-based, with occasional visits to production sites in Germany and Europe.

General Conditions

• Home office-based work, with occasional visits to production sites in Germany and Europe.
• Support during induction and training.
• 32 hours per week, permanent position.

Responsibilities

• Increase sales in all genomics services across agrigenomics, environmental & food genomics, biopharma genomics, and personal genomics, including cross‑selling and developing account potential.
• Establish and maintain a sales pipeline: identify new projects and business opportunities.
• Provide regular reporting (sales analysis, forecasting, competitive analysis) and intensive use of CRM, including ongoing database maintenance.
• Involve technical experts for optimal project solutions.
• Communicate market and customer feedback to internal teams.
• Implement the sales strategy in coordination with the Regional Sales Manager.
• Conduct product presentations and provide advice on genomics solutions.
• Proactively identify, qualify, and convert new leads to expand the customer base via telephone, email, and team meetings.
• Guide new customers through the ordering process and ensure customer satisfaction.
• Process public tenders, depending on the region.

Qualifications

• Completed degree (BSc or higher) in a relevant scientific subject or at least 3 years of professional experience in customer contact in genomics.
• In‑depth knowledge of genomics applications and analysis methods.
• Independent, goal‑oriented approach to work – including when working from home.
• Hunter mentality.
• Strong communication, negotiation, and presentation skills.
• Team player with high integrity and initiative.
• Business‑fluent written and spoken German and English.

Personal Qualities

• High energy and passion for science and sales.
• Enthusiasm for products and services – and the ability to convey that enthusiasm.
• Empathy, strong interpersonal skills, and active listening.
• Courage, initiative, risk‑taking, and risk awareness.
• Affinity for numbers, analytical thinking, and business acumen.
• Cost awareness, action orientation, and strong work ethic.
• Results‑oriented, strategic thinking with an eye for detail.

Benefits

• A varied working day in a dynamic group of companies.
• 30 days annual leave and various special leave days.
• Numerous social benefits, such as a company pension scheme, corporate discounts, €50/month benefit in kind, health management programs, a wide range of further training opportunities, and free coffee, tea & fresh fruit.