Inside Sales Team Leader Germany & Austria (m/w/d)

Inside Sales Team Leader Germany & Austria (m/w/d)

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At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

What You Can Expect

We are seeking a motivated and experienced Inside Sales Team Leader to support our growing team of Inside Sales Representatives in the orthopaedic medical device space, covering Germany & Austria. This role involves providing leadership, mentorship, and coordination within a dotted line management structure. The Team Leader will play a pivotal role in driving sales performance, fostering team collaboration, and ensuring exceptional customer service.

How You\'ll Create Impact

• Act as the primary point of contact for Inside Sales Representatives, offering guidance, coaching, and support to achieve individual and team sales targets.
• Collaborate with the Regional Sales Manager to establish clear objectives and ensure alignment with company goals.
• Motivate and inspire the team to maintain a high-performance culture.

• Monitor and evaluate sales metrics, pipeline activity, and quota attainment for the team.
• Provide ongoing feedback and implement strategies to improve performance where needed.
• Assist in the development of sales campaigns and initiatives tailored to the orthopaedic market and country(ies) within your scope.

• Facilitate daily team huddles and coordinate workload distribution among representatives.
• Collaborate with cross-functional teams, such as marketing and customer service, to address client needs and opportunities.
• Oversee CRM usage to ensure accurate reporting, pipeline management, and adherence to sales processes.

• Provide mentorship and training for new and existing team members on products, sales techniques, and orthopaedic market trends.
• Identify skill gaps and recommend tailored training opportunities.
• Conduct shadowing sessions and role-playing exercises to enhance sales effectiveness.

• Support the team in managing relationships with key orthopaedic accounts, surgeons, and healthcare professionals.
• Ensure timely and effective follow-up on leads and customer inquiries.

• Prepare and present regular performance reports and updates to the Inside Sales Leader as well as various Leadership Teams and your Regional Sales Manager peers.
• Communicate key updates, feedback, and action plans to the team.

Your Background

• Minimum of 3 years in inside sales, preferably within the medical device or orthopaedic industry.
• Minimum 2 years in an inside sales leadership role with matrix management
• Language: Fluent in English and German

Travel Expectations

• 15 – 20% travel.
• Punctual travel to various countries in Europe according to business needs (e.g., leadership and team meetings, company events).

EOE/M/F/Vet/Disability

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Medical Equipment Manufacturing

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