Internship - Field Service Specialist

Hello!

At Bridgestone Mobility Solutions we’re looking for an enthusiastic, highly motivated and results oriented Field Service Specialist Intern in Leipzig to support our Field Service team dedicated to our DACH & Nordics customer base.

You will be Reporting directly into the Field Service Team /Mentor in the following activities:

Customer facing activities, such as:

• Coordination of installation planning and ensuring correct data and monitoring progress on installations;
• Coordinate after sales activities for existing customer database, e.g. data care/hygiene;
• Handling (minor) complaints from start to resolution;
• Coordination of installations with our installation partners;
• Point of contact for other departments for installation-related queries.

Process- related activities, such as:

• Creating process-related documentation (process flows + descriptions);
• Identifying and implementing potential process improvements.

• The opportunity to build your professional portfolio in a global technology company;
• You'll gain a holistic view of how an international business operates;
• You'll benefit from working within a core strategic department and learning from individuals at various levels and with a variety of expertise;
• Receive regular feedback on your work, with insights from an experienced team.

There is no set path to becoming a Field Service Specialist Intern at Webfleet, but this is the kind of profile we have in mind:

• Good communication skills: German and English;
• Mandatory to be able to make a 6-month agreement with the university, with the opportunity to extend to 1 year;
• Experience with process documentation (eg. flow charts + process description) + process improvement;
• Strong interest in working in a B2B environment;
• Ideally, some experience in a customer-facing position;
• You are solution-oriented and accurate person with a positive attitude;
• Enjoy working in a team in an international and dynamic environment;
• Good computer and administration/organization skills;
• Understanding technical issues is an asset.

• Able to work 2 days from home;
• Birthday off;
• Volunteering time off;
• Unlimited Access to LinkedIn Learning;
• Access to Gofluent platform to learn new languages;
• Employee Assistance Program;
• Free access to CALM (top mental health app);
• Internship allowance.

We are Bridgestone Mobility Solutions, and we are on a mission to move the world toward a sustainable future through data-driven mobility.

Webfleet is one of our core business lines, trusted by over 50,000 customers worldwide. It helps businesses improve fleet productivity, safety, and sustainability using real-time vehicle data.

Learn more: www.webfleet.com

We want to meet you! Apply to say hi. Please complete the online form and attachments in English.

Do note that online technical evaluation and pre-employment screening are part of the selection process.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.