Intune Customer Engineer CE

» Job Details# Intune Customer Engineer CELocationDEU, GermanyLanguageEnglish## SummaryThe MECM (aka SCCM)/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to: Design, Deploy, Review and Assess the health of the infrastructure and clientsUpgrade, update and maintain the SCCM hierarchyTroubleshoot issues with infrastructure and clientsTune and optimize for performanceAssist with reportingAssist in setting up SCCM Co-Management with IntuneAssist in planning, reviewing and troubleshooting Software Updates featureAssist in planning, reviewing and troubleshooting Task SequencesProvide training in all areas of SCCM to ensure customer goals are met## DescriptionThe MECM (aka SCCM)/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to:* Design, Deploy, Review and Assess the health of the infrastructure and clients* Upgrade, update and maintain the SCCM hierarchy* Troubleshoot issues with infrastructure and clients* Tune and optimize for performance* Assist with reporting* Assist in setting up SCCM Co-Management with Intune* Assist in planning, reviewing and troubleshooting Software Updates feature* Assist in planning, reviewing and troubleshooting Task Sequences* Provide training in all areas of SCCM to ensure customer goals are met**Ideal candidate experience:**10-15 years working as a depth expert and technology owner or consultant for SCCMExtended experiences with large and complex customer environments (20-50K endpoints)Ability to present to multiple levels of customer leadership.Ability to act as a consultant and architect for multiple customers.Broad knowledge across multiple scenarios:* Windows Desktop/Server Management using SCCM* SQL Server, Active Directory, Certificates, IIS, DNS, Security* Package/Application creation* Desktop OS Upgrades using different approaches* Intune and Co-Management experience* SSRS Reporting and/or PowerBI experience* PowerShell scriptingDeep level knowledge in at least 3 of the above categories**Technical Skills Requirements: Microsoft Endpoint Configuration Manager MECM (aka SCCM)/Intune:**Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following:**Infrastructure*** Design* Deployment* Upgrades* Maintenance, Health, Tuning* Troubleshooting**Windows Desktop Upgrades****Software Updates****Compliance****Software Distribution****Security****Intune****SQL Server****Report Development****Network Troubleshooting****Related Skills:*** Active Directory* DNS/Network* SQL Server* IIS* Certificates**Tools*** SQL Profiler, PowerShell, Process Monitor
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