IT Digital Workplace Service Engineer (m/f/d) On-site Support

EOS Krailling

Stellenbeschreibung:

IT Digital Workplace Service Engineer (m/f/d) Focus on-site Support

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We, EOS - world market leader for industrial 3D printing, are looking for you to support our IT Digital Workplace Team in Krailling .

TECHNOLOGY is what unites us. MEANINGFUL are our daily actions. INDEPENDENT is what we remain. We believe we can help create a better world for everyone - this is what EOS stands for.

Your Mission

You provide 1st and 2nd Level technical support for desktop, laptop, mobile, and peripheral issues, and troubleshoot hardware, software, operating systems, network connectivity, and user account issues.
You set up, configure, and install computers, phones, and related equipment.
You manage and document support tickets using the company’s IT service management (ITSM) system (ServiceNow).
You maintain and support Windows and Mac systems and applications, including Microsoft 365 and other enterprise tools.
In collaboration with remote IT teams, you escalade and resolve complex technical issues.
You also support user onboarding and offboarding processes, while enforcing IT policies, standards, and security protocols.

Your Talents

Completed vocational training in IT (e.g. IT Specialist for System Integration) or equivalent degree
Minimum 2 years of experience in IT support
Experience in all Microsoft 365 services
Strong analytical and problem‑solving skills
Service‑oriented mindset and ability to work independently
Fluent in German and English

Our Benefits

Flexible working time models, 30 days of vacation
Travel allowance for public transport, job bike, parking spaces, charging facilities for electric vehicles
Childcare allowance
Possibility of personal timeout
Health offerings
Company restaurant
Reimbursement of relocation expenses
Targeted further education opportunities
Corporate Benefits for employees

Are you in?

We are looking forward to your application via our online system! If you have any questions, feel free to contact Lea Seestaller via Please understand that we cannot accept applications by e‑mail.

Our Vision

Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing.

EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.