IT OnOff-Boarding Specialist (fmx)

The IT Onboarding & Offboarding Coordinator plays a critical role in ensuring smooth technology onboarding and offboarding experiences for all employees. Working closely with HR, IT and Facilities teams this role is responsible for planning, coordinating and executing the IT aspects of employee lifecycle events from preparing hardware and accounts for new joiners to ensuring proper return and tracking of equipment during offboarding.

This position combines organizational skills, process ownership and hands‑on hardware preparation to support our growing and dynamic work environment.

Coordination & Planning

• Act as the main point of contact between IT and HR for onboarding / offboarding schedules and requirements.
• Align with HR and team leads on upcoming joiners and leavers ensuring IT tasks and resources are prepared in advance.
• Coordinate special hardware / software requests and role‑specific access setup.

Onboarding Preparation

• Prepare and configure laptops, phones and accessories ahead of new hire start dates.
• Ensure all hardware is correctly tagged, inventoried and documented in systems like Snipe-IT.
• Create and validate user accounts, group memberships and license assignments based on onboarding templates.

Offboarding Management

• Track offboarding dates and ensure timely deactivation of user accounts, license revocation and data handling.
• Manage device returns from departing employees ensuring accurate asset reconciliation.
• Refurbish and reallocate returned equipment for future use.

Inventory Oversight

• Maintain up‑to‑date and accurate inventory of IT equipment.
• Ensure adequate stock levels of laptops, accessories and peripherals for upcoming onboarding waves.
• Collaborate with procurement to forecast and request additional equipment as needed.

Process Improvement

• Proactively identify inefficiencies in the onboarding / offboarding process and suggest improvements.
• Maintain documentation for IT onboarding / offboarding workflows and checklists.

Qualifications

• 25 years of experience in IT coordination, onboarding, asset management or technical support.
• Familiarity with Microsoft Office 365, Azure Intune, Jira and asset tracking tools such as Snipe-IT.
• Experience preparing and handling hardware (laptops, phones, peripherals) in a business environment.
• Strong attention to detail and ability to manage multiple priorities and deadlines.
• Clear and professional communication skills especially when coordinating across departments.
• Ability to work independently and collaboratively in a fast‑paced setting.
• Bachelor's degree or equivalent experience in IT operations or a related field.

Zusätzliche Informationen

• Work at Germany's first green unicorn and play an active role in shaping the solar energy revolution.
• The sun shines all over the world – at Enpal you will find a highly motivated and diverse team with more than 65 different nationalities.
• Would you rather keep your pet at home or your colleagues in the office community? Even after the pandemic we offer you a hybrid working model.
• We fulfill every startup cliché – in our modern office in Berlin‑Friedrichshain you'll find everything your heart desires from a table tennis table and yoga corner to a rooftop terrace and stocked drinks fridge.
• Your start at Enpal – Get to know the company, your team, colleagues and our founder Mario on your onboarding day.
• Stay up to date – Whether it's company figures at our monthly all‑hands meetings or how a photovoltaic system works at Lunch & Learn you'll always be in the know.
• Energy transition only works together – at Enpal you can expect a legendary team spirit and unforgettable team events.
• No progress without mistakes – we have a strong feedback culture and grow with your input.

At Enpal we are proud of the diversity of our team. No decisions are made on the basis of skin colour, religion, religious belief, ethnic or national origin, nationality, gender identity, sexual orientation, disability, or age either during the recruitment process or during the employment relationship. Enpal stands for a safe workplace and takes action against discrimination and harassment of any kind.

Remote Work: No

Employment Type: Full‑time

Key Skills

• SQL
• Active Directory
• Information Technology
• Access Points
• System Software
• Database
• Infrastructure
• Linux
• Project Management
• Internet
• Troubleshoot
• PC
• Procedures
• Setup
• Hardware

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