IT Operations Specialist (Application Support) (m/w/d) - Jobbird.com

IT Operations Specialist (Application Support) (m/w/d)

Location: Berlin, Verl, or Baden-Baden. Hybrid working conditions available. Position: Unlimited, full-time.

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Information Technology
• Industry: Software Development

Responsibilities:

• Operate and maintain business‑critical applications in accordance with ITIL (Service Operations).
• Handle incidents and problems efficiently, ensuring stable average resolution time.
• Ensure availability of critical applications and components.
• Report and document disruptions for operation, changes, and deployment.
• Support debugging at source‑code level and contribute to testing activities.
• Work closely with software developers to troubleshoot issues and support the further development of our applications.

Qualifications:

• Degree in business informatics, information technology, or equivalent.
• 3+ years of experience with the Microsoft technology stack (SQL Server, Azure, C#).
• Team player, result‑oriented, and eager to tackle new challenges.
• Strong communication skills with varied stakeholders; English fluent.
• Curious, self‑driven, and willing to grow with the team and the company.