IT Operations & Support Intern (m/f/d)

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IT Operations & Support Intern (m/f/d)

Munich People and Operations Hybrid FullTime

YOUR JOB

Are you curious about how a modern IT environment works behind the scenes and ready to take real ownership from day one?

At DataGuard, you won’t just observe – you’ll actively keep things running. You’ll take care of day-to-day IT topics, solve issues independently, and make sure our team can rely on a smooth setup at all times.

If you’re hands‑on, proactive, and not afraid to take responsibility early on, this internship is for you.

We protect the people behind the data

We are a fast‑growing security and compliance tech company with a clear purpose: we protect the people behind the data. With over 200 team members worldwide and with offices in Munich, Berlin, London, Stockholm, and Vienna, we help more than 4,000 global customers get certified fast and build a strong and scalable risk posture. With AI‑powered automation, self‑serve capabilities, and additional tailored expert advice, we offer our customers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyber‑attacks.

WHAT YOU'LL BE DOING

• You take ownership of first‑level IT support and resolve day‑to‑day issues across devices, tools, and access

• You independently set up laptops and accounts for new joiners and ensure smooth onboarding

• You manage user accounts and access in Microsoft 365 and Entra ID

• You keep track of our IT equipment and ensure everything is ready to use and up to date

• You ensure our meeting rooms and setups run smoothly and step in when things break

WHAT YOU'LL GET IN RETURN

• Real ownership from day one
  You won’t just support, you’ll take care of real IT topics that keep the company running

• A steep learning curve in a modern IT setup
  Get hands‑on experience with tools like Microsoft 365, Entra ID, and Intune device management in a cloud‑first environment

• The chance to figure things out independently
  You’ll learn how to solve problems on your own, make decisions, and take initiative in a fast‑paced setup

• Direct exposure to a fast‑growing tech company
  Understand how IT enables teams across different countries and functions

• A role where your work actually matters
  What you do has a direct impact on how smoothly the team can work every day

• Flexibility that fits your life
  Hybrid setup and working hours that allow you to balance studies and work

THE QUALITIES YOU'LL NEED FOR A SUCCESSFUL CAREER AT DATAGUARD

• You are currently studying or recently graduated in IT, computer science, or a related field (or have strong practical interest)

• You have a basic understanding of IT systems (Windows, macOS, or similar)

• You are highly proactive, hands‑on, and take ownership instead of waiting for instructions

• You are confident figuring things out independently and not afraid to troubleshoot

• You enjoy solving problems and making things work reliably

• You take pride in fixing problems quickly and thoroughly

• You are available for 3–4 months, starting asap

LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS:

No matter your origin, ethnicity, gender identity, religion or individual requirements; at DataGuard, all that counts is the person you are. As Guards and Guardettes, we are united not only by our dedication, but also by our shared belief in our purpose: Protect the people behind the data. Convince us with your personality and your skills – and together we will make great things happen. We are looking forward to meeting you!

Let’s get things started The hiring process

Our hiring process is a two‑way journey. While we learn about your experience, strengths, and ambitions, you’ll also get to know who we are, what drives us, how we work, and the impact we aim to make. From your first interaction, we want you to feel what it means to care deeply, build bridges across ideas and backgrounds, create trust through action, and conquer peaks as a team.

Application

Send us your application.

Interview

Step into the conversation.

Meet the team

Next up, it’s time for you to impress the team.

Founder talk

Meet one of our founders.

Questions? Contact us

Our headquarters are located in the heart of Munich, close to Stiglmaierplatz. We have additional offices in London, Berlin, Stockholm, and Vienna.

Yes, we help team members from abroad with all aspects of their move to Germany. For team members from abroad, we work with a relocation service that specializes in handling the immigration process quickly and conveniently for everyone involved.

From day one, we’re dedicated to setting you up for success, with purpose and heart. You’ll be paired with a dedicated buddy who ensures you feel not just welcomed, but truly supported every step of the way. Our onboarding starts with an immersive introduction to our business model, structure, and unique culture—alongside a cohort of new joiners who’ll become part of your first bridge‑building network.

Once settled, you’ll dive deeper into your team‑specific onboarding, exploring the tools, expectations, and goals that will define your role. Through regular check‑ins with your buddy, manager, and People Partner, you’ll stay connected, aligned, and empowered to deliver results early on.

Absolutely. At DataGuard, we’re a hybrid‑first company that values trust, ownership, and outcomes over rigid schedules. Our DataGuard Flex Policy gives you the autonomy to split your time between remote and on‑site work, empowering you to focus where you work best, while still making room for the in‑person moments that spark creativity, build bridges, and strengthen our shared mission.

Yes! Along with our core fundamental values, we cover all areas, including mobility, family care, fitness and wellbeing, relocation, and remote work support. Check out the full overview of our benefits here.

And to emphasize the focus on your personal development, each full‑time employee is granted a yearly personal development budget of 1,500.00 EUR/GBP to fuel their growth.

We aim to move from first conversation to offer within two to three weeks—because we respect your time and energy. But we also know that no two journeys are the same, so we stay flexible where it counts. For us, hiring is more than just filling a role; it’s about building trust, embracing differences, and finding people who are as excited about shaping the future as we are. Throughout the process, you’ll have space to ask questions, connect with our team, and get a real feel for our culture and how we work. Find out more here.

We offer two tailored career paths: the Leadership Track for those aspiring to coach and inspire others, and the Expert Track for those looking to deepen their craft and make high‑impact contributions as individual contributors.

You’ll have access to a dedicated personal development budget of EUR/GBP 1,500.00 net, biannual performance reviews, and clear development plans to help you level up with confidence. For those stepping into the next stage of their journey, our 12‑month “level‑up” program offers intensive coaching, workshops, and training to help you grow faster, with real support and direction.

Magdalena Roas
Director Talent

Sofia Knauer
Talent Acquisition Manager

Julia Schmidt
Sr. Talent Acquisition Manager

English

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