IT Service Management - Consultant Matrix42 (gn)

Mainz, Germany

About ISD FENIQS

At ISD FENIQS, we prioritize future orientation and sustainable change in our actions.

As an owner-managed IT consulting and services company, we are a reliable partner for our customers, especially in Modern Workplace, Cloud & Infrastructure, Solution & Application Engineering, and Cybersecurity. We leverage information technologies, digital transformation, and the expertise of over 170 IT consultants and specialists to ensure excellent customer experiences and added value.

We seek motivated individuals eager to take responsibility, shape the future, and who are customer-oriented and enjoy working in a committed team. Would you like to join us and advance your career?

Apply now! At ISD FENIQS, you can expect exciting projects, flat hierarchies, and a trust-based working environment where you are a key factor.

About this position

What you can expect

You will support our customers and consultants in the technical implementation of integrated solutions based on Matrix42 technologies. Your responsibilities include data transfer, customizing solutions to customer requirements, creating meaningful evaluations with Microsoft Power BI, supporting operations, system updates, and further development of solutions, as well as providing customer service support.

What you should bring to the table

• Successfully completed university degree or comparable qualification
• Solid knowledge of Microsoft Power BI and Matrix42
• Passion and curiosity for new technologies
• High service orientation focused on customer satisfaction
• Strong sense of responsibility, analytical skills, intrinsic motivation, team spirit, and commitment
• Proficiency in written and spoken German and English
• Excellent communication skills and a confident demeanor

Competence areas

• Customer Relationship
• Leadership
• Administrative Work
• Technical Expertise

What benefits we offer

Every employee can see the direct impact of their work and contribute to the company's success. We offer various benefits to support you in this.

Development

We invest in your personal growth and support your development continuously.

Events

Enjoy our summer events, apprenticeships, Christmas parties, company runs, and team activities that emphasize fun and camaraderie.

Car & Bike

Employees have the opportunity to access a company car or a job bike.

Equity

All employees can participate financially in the company's success, becoming entrepreneurs.

Vacation

Relaxation is important — enjoy 30 vacation days a year.

What makes us great

Values

Engagement, Customer Centricity, Responsibility, Trust, Respect, Development, Team

Colleagues

A mix of experienced professionals and young talents, driven by entrepreneurship, ownership, and growth.

Company Equity

Employees have the chance to participate in the financial success of the company.

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