IT Service Manager (m/w/d)

Projektbeschreibung Consultant for practical implementation and real-life run of major IT topics Tasks / Responsibilities Provide expert guidance on practical implementation and real-life run of major IT topics (change management, access management, backup), related strategies and frameworks, and controls of an ISMS or an IT internal control system.Review and validate enablement materials (processes, implementation guidance, checklists, SOPs, and policies).Consult on / act as a trusted advisor for related decisions in relation to strategies and controls. Skills SeviceNowJiraConfluenceAzureDevOpsDeep expertise in IT Operations and Service ManagementUnderstanding of controls embedded into IT processesStrong communication and stakeholder engagement skillsKnowledge of COBIT and ITIL frameworksAbility to work across cross-functional teams