Junior Carrier Manager

JUNIOR CARRIER MANAGER

At Group-GTS , we are passionate about playing a leading role in the transport and logistics sector. With our extensive fleet and modern warehouse facilities in the Port of Antwerp, we strive to provide our customers with the best service. Our employees use advanced technologies to simplify and digitize processes, all focused on sustainability and operational excellence.

Role Purpose

As a Junior Carrier Manager, you are the link between our commercial and operational teams. You support the development and management of our European network of carriers and ensure optimal collaboration with subcontractors. Thanks to your efforts, we guarantee capacity, quality, and sustainable partnerships.

Responsibilities

• As a Junior Carrier Manager, you are the link between our commercial and operational teams. You support the development and management of our European network of carriers and ensure optimal collaboration with subcontractors. Thanks to your efforts, we guarantee capacity, quality, and sustainable partnerships.
• Responsibilities
• Ensure that our 370 trucks, including 200 external subcontractors, are deployed efficiently and according to schedule;
• Anticipate fluctuations in supply and demand and actively seek suitable carriers to guarantee continuity;
• Monitor KPIs such as OTIF, complaints, and damages, identify trends, and take targeted actions to improve service quality;
• Act as the point of contact for issues and provide quick, effective solutions to minimize impact on customers and operations;
• Engage actively with subcontractors to achieve competitive rates and sustainable collaborations;
• Maintain close relationships with partners and promote our organization at relevant events both domestically and internationally;
• Ensure smooth integration and compliance with all processes and quality standards;
• From contract management to damage recovery and reporting – you keep everything organized and compliant;
• Contribute to ECO objectives with the team and think about intermodal transport solutions.

Core Competences

• Solution-Oriented Decision Making: Quickly and effectively identify problems and find pragmatic, customer-focused solutions with cost efficiency in mind;
• Connecting Communication: Facilitate open and effective communication channels between team members, customers, and stakeholders;
• Ownership: Take responsibility for your daily performance and take necessary actions where needed;
• Communication: Be an excellent communicator with both internal and external stakeholders;
• Attitude: Maintain a positive and proactive attitude and inspire others to do the same;
• Operational Excellence: Have a keen eye for detail and strive to optimize our logistics operations;
• Customer Centricity: Always put the customer first and continuously look for ways to improve their experience.

Qualifications

• Bachelor’s or Master’s degree in Logistics or equivalent through experience;
• Minimum of 2 years of experience in a similar role in the transport industry as a forwarder, transport planner, or in a sales department;
• Proficiency in Romanian or Bulgarian, as well as English and Dutch, as these are required to communicate with our international partners; German is a nice plus;
• Willingness to travel (Duisburg, Poznan: max. 1 week per month);
• Comfortable negotiating at various levels and easily building strong relationships with carriers and partners;
• Strong administrative and digital skills to manage data and contracts accurately, with Excel as your right hand;
• Analytical and solution-oriented, identifying improvement points and optimizing processes.

What We Offer

• A dynamic and stimulating work environment within a leading transport and logistics company;
• Opportunities for professional development and growth;
• Competitive salary and secondary benefits;
• The chance to be part of a dedicated team focused on innovation and customer satisfaction.