Junior Customer Success Manager (m/f/d)

Hubdrive Würzburg

Stellenbeschreibung:

At the beginning, you clarify with the customer when they would like to start the project, in which order they would like to establish the possible improvements in their HR management with our software and what they need to prepare. He often underestimates the preparation....
In regular meetings, you discuss the progress of the project with the customer and their implementation partner, keep an eye on everyone completing their to-dos, point out milestones and offer your support with change management.
If the customer or partner doesn't get going, you escalate the matter to management level so that we can make progress.
To the point: You make sure that the full potential of improvements reaches the customer.
So if you fancy a lot of creative freedom, a lot of communication and customers who would love to fall around your neck with gratitude again and again, then this is the job for you.
You will receive structured onboarding tailored to your needs
You deal with exciting customers from all over the world - from Edeka and Porsche to a Hollywood film production company. Do we need to say more?
Working in an international team with a Silicon Valley start-up atmosphere
You have variety and you can really make a difference with your customers.
Right from the start, we plan your specific further development with you - in written and sustainable form.
You can look forward to an attractive salary package with financial participation in the company's success, which is paid out every quarter.
Several times a year you will be travelling with us to the big Microsoft conferences - in Las Vegas, New York, Singapore, Toronto, Orlando, Barcelona, Munich etc.

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