BYD EUROPE

Junior Dealer Service Evaluation Engineer - EU Quality Department (Polish Speaker)

BYD EUROPE WorkFromHome

Stellenbeschreibung:

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

Job Description

  • Conduct quality evaluation of sales and after-sales services, providing feedback on the quality status from a customer perspective.
  • Identify opportunities for improvement by benchmarking against competitors and suggesting enhancements.
  • Regularly publish service quality assessment results and report them to the company.
  • Accept arrangements for market service-related work.

Your key responsibilities will be:

  • Monitor and arrange dealer service quality inspections during the sales process to ensure customer satisfaction, including accurate data collection, analysis, and proper archiving.
  • Participate in on-site service evaluations, consolidate findings, and maintain comprehensive documentation.
  • Provide on-site diagnostics and professional guidance to sales staff to ensure compliance with service standards.
  • Support the China Business Department in effectively implementing management requirements and aligning with corporate policies.

Your profile:

  • Completed higher education such as a Bachelor’s degree in Science, Marketing, or Engineering, or a completed technical training (Ausbildung) in a relevant field; experience in quality management is preferred.
  • More than 1 year of relevant work experience in quality management. Experience in quality management in the automotive industry is preferred.
  • Strong cross‑functional collaboration and communication skills, with the ability to work effectively across departments and cultural contexts.
  • Excellent verbal and written communication skills in English and Polish; other European language capabilities will be a plus.
  • Practical experience or training in service quality management, customer experience optimization, or related areas will be considered an advantage.

We offer:

  • Plenty of career growth opportunities within a fast-growing Quality team.
  • Job in a fast-developing company that stands for sustainable and forward‑thinking technology.
  • Performance and experience based competitive remuneration, pension plan, commuting allowance, relocation allowance; visa sponsorship if applicable.
  • Team building events and employee learning opportunities.

Employment Type

Full-time

Work Location & Mode:

  • Primary location: Stuttgart, Germany
  • Work mode: combination of on‑site and business trip

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NOTE / HINWEIS:
EnglishEN: Please refer to Fuchsjobs for the source of your application
DeutschDE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung

Stelleninformationen

  • Veröffentlichungsdatum:

    11 Dez 2025
  • Standort:

    WorkFromHome
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt

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