Junior IS Support & Training Specialist with security clearance

Would you like to join the leading international intergovernmental organization?

As a Junior Information Systems (IS) Support & Training Specialist within the multinational 1(German/Netherlands) Corps, you will play a pivotal role in strengthening digital operational capabilities. You will be responsible for empowering staff through effective training and providing critical support for CIS (Communications and Information Systems) infrastructure. Working in a dynamic, bilingual NATO environment at the headquarters in Münster, you will ensure military and civilian personnel can effectively leverage technology for mission success. This role is a unique blend of technical support, adult education, and process management within a high-security defense context.

Responsibilities:

• Plan and provide CIS training for members of 1GNC staff and subordinate units on IKM tolls and informations systems, processes and procedures.
• Assist in supporting and sustaining current CIS infrastructure of 1GNC Peacetime Locations (PTL) ICCW staff branches, subordinate units, external national and international agencies and contractors.
• Advice 1GNC Staff ICCW DOS on measures to control and improve the technical information flow within 1GNC including user support and training on applications.
• Support Change, Incident and Problem Management Process within 1GNC PTL.

Essential Qualifications & Experience:

• Proven experience in IT-architecture
• Proven experience in adult education.
• Experience with and courses completed for TT+ Functional Administrator.
• Certificate in ITIL Foundation.
• Experience with and courses completed for ITSM Tool Training (for example Service Now).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with and courses completed for MS SharePoint Functional Administrator.
• Strong communication and pedagogical skills.
• Advanced English skills

Nice to have:

• Knowledge of strategic and tactical communication networks (esp. NLD, DEU and NATO) is preferred.
• Working experience in military divisional or corps environment is preferred.
• Education in computer science or electronics is preferred.
• NATO C4ISR Technology Orientation (ETOC Course ID: CCC-SM-22206) is preferred.
• NATO Networking Infrastructure (ETOC Course ID: CCC-DC-32237) is preferred.
• Digital Communication (JADL113) (ETOC Course ID: CCC-DC-22276) is preferred.
• MS SharePoint Functional Administrator (ETOC Course ID: CCC-ET-32337) is preferred.
• TT+ Functional Administrator (ETOC Course ID CCC-ET-42352) is preferred.
• Proficiency in the German language is preferred.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.