Junior Onboarding Manager – French Speaking (f/m/d)
Join Apaleo and shape the future of hospitality tech! Apaleo is the world's most open, API‑first property management platform powering the next generation of hospitality operations. Its modular, AI‑powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best‑in‑class apps and autonomous AI agents that adapt to every stay. If you are driven by the idea of making hospitality smarter, more human, and powered by cutting‑edge technology, we would love to hear from you. We are looking for a Junior Onboarding Manager – French Speaking (f/m/d) to join our team in Munich.
What you will do
- Support customers throughout the onboarding process, ensuring a smooth and successful integration with the system.
- Collaborate closely with senior onboarding specialists and other teams to understand customer needs and provide effective solutions.
- Guide customers through setup and configuration, offering training and assistance where needed.
- Monitor onboarding progress, track milestones, and ensure that timelines and deliverables are met.
- Communicate proactively with internal teams to resolve customer questions and feedback.
- Continuously learn and take on more responsibility as you grow within the role.
What we value
- Strong motivation to learn and develop in a dynamic, fast‑paced environment.
- Proactive and solution‑oriented mindset.
- Excellent communication, organizational, and multitasking abilities.
- Some experience or internship in customer onboarding, support, or software implementation (experience in SaaS or the hospitality industry is an advantage).
- Fluency in English and French.
What we offer
- A diverse & international team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives and experiences to shape the future of hospitality tech.
- Growth & development: Benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
- Autonomy & ownership: Empowered to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
- Shape the future of hospitality tech: Be part of a fast‑growing scale‑up transforming the industry. From day one, your work drives real impact and you have the freedom to bring ideas to life.
- Competitive & fair compensation: Salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. Performance is recognized and rewarded.
Perks & lifestyle
- Flexible & remote work options: Focus on results, not hours. Work from home, the office, or a hybrid setup with schedule flexibility that fits your role, team, and business.
- Free public transport: Travel across Germany using our fully covered Deutschland Ticket.
- Team connection: Regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other off‑site events.
- Paid time off: 30 days of vacation to disconnect, recharge, and return inspired.
- Health & wellbeing: Access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.
What it means to join Apaleo
Joining Apaleo means stepping into a space where hospitality is being redefined from the ground up. Your work will directly shape an intelligent, AI‑first platform used by hospitality teams worldwide. Your ideas power real products, your voice influences direction, and your impact is visible at every level. At Apaleo, we build boldly, collaborate openly, and grow together fast.
We are proud to be an Equal Opportunity and affirmative action employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.
Referrals increase your chances of interviewing at Apaleo by 2x.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Technology, Information and Internet
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