Junior Onboarding Manager- German Speaking (f/m/d)

Junior Onboarding Manager – German Speaking (f/m/d)

Join Apaleo and shape the future of hospitality tech! Apaleo is the world’s most open, API‑first property management platform, powering the next generation of hospitality operations with a modular, AI‑powered infrastructure that lets hoteliers customize their tech stack, automate routine work, and deliver seamless, personalized guest experiences.

If you are driven by the idea of making hospitality smarter, more human, and powered by cutting‑edge technology, we want you to join our team in Munich as a Junior Onboarding Manager – German speaking.

What you will be working on

• Support customers throughout the onboarding process to ensure a smooth and successful integration.
• Collaborate closely with senior onboarding specialists and other teams to understand customer needs and provide effective solutions.
• Guide customers through setup and configuration, offering training and assistance where needed.
• Monitor onboarding progress, track milestones, and ensure that timelines and deliverables are met.
• Communicate proactively with internal teams to resolve customer questions and feedback.
• Continuously learn and take on more responsibility as you grow within the role.

What we value

• Strong motivation to learn and develop in a dynamic, fast‑paced environment.
• Proactive and solution‑oriented mindset.
• Excellent communication, organizational, and multitasking abilities.
• Some experience or internship in customer onboarding, support, or software implementation (SaaS or hospitality experience is an advantage).
• Fluency in English and German.

What we offer

• A diverse & international team with over 20 nationalities.
• Growth & development through 360° feedback, learning budget, and increasing responsibilities.
• Autonomy & ownership in a culture of trust, transparency, and collaboration.
• Competitive & fair compensation aligned with market benchmarks.
• Flexible & remote work options with hybrid setup.
• Free public transport coverage: fully covered Deutschland Ticket.
• Regular team dinners, meetups, off‑site events, and celebrations.
• 30 days paid time off.
• Health & wellbeing access to gyms, studios, and wellness options via EGYM Wellpass membership.

Joining Apaleo means stepping into a space where hospitality is being redefined from the ground up. Your work will directly shape an intelligent, AI‑first platform used by hospitality teams worldwide. Here, your ideas power real products, your voice influences direction, and your impact is visible at every level.

We are a proud Equal Opportunity and Affiantative Action Employer. We encourage applications from individuals of all backgrounds, as well as those protected under applicable law. Your data will be handled with care and in compliance with GDPR.

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