Junior Salesforce Administrator (m/f/d)

Overview

At Statista , we’re all about facts and data, for we are the world\'s leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions. Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. We still have a lot of plans and our constant growth creates new development and career opportunities for our employees.

Your Role

• Providing initial support to Salesforce users by addressing basic inquiries and resolving common issues while collaborating with more senior colleagues to tackle complex challenges.
• Execution of basic administrative tasks within Salesforce, such as user management (creating and deactivating accounts, resetting passwords), and data entry, data health monitoring.
• Collaborating with more experienced team members to understand user needs and help facilitate communication between end-users and the Salesforce team to continuously improve system usage and adoption.
• Learning to develop and implement Low-Code solutions, such as creating basic reports, dashboards, and automations to support day-to-day business operations.

Your Profile

• Strong digital affinity and enthusiasm for the digitalization and automation of processes.
• Initial practical experience in the administration of a Salesforce environment, particularly in Sales Cloud and/or Service Cloud.
• Salesforce Administrator and Salesforce Sales Cloud certifications are good to have.
• Experience in agile project work as well as with Jira and Confluence is a plus.
• Structured, analytical and proactive way of working as well as a high level of motivation and reliability.
• Advanced English proficiency as it is primary language for communication (German is a plus) and you thrive in an international team environment.
• You feel comfortable taking ownership and enjoy working as part of a team.
• Familiarity with tools such as Clay, recording tools (e.g. Just Call, Vinton), Mulesoft is a plus.

What We Offer

• Work from abroad up to 30 calendar days a year
• Hybrid work and flex-time
• International team and social events
• Subsidized urban mobility and access to fitness and wellness options
• Free access to Langdock and all its amazing functionalities
• Career & training opportunities
• Attractive locations and modern offices
• Mental health support with OpenUp

Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.