Key Account Manager (f / m / d) in Berlin or remote

Stellenbeschreibung:

Make your choice for the best company of the year

Key Account Manager (f / m / d) in Berlin or remote

The German startup TechBehemoths, part of the company Mobiteam GmbH, with an office in Berlin and Chișinău, is looking for an English / French / Spanish / Portuguese speaking, full‑time person to join TechBehemoths' marketing team and provide creative ideas to help achieve our goals on the position of Key Account Manager.

You will be working on a global startup that was launched in December 2020. You will have clearly defined duties in contributing to and implementing marketing strategies, as well as full independence to create and implement your own innovative ideas.

The Key Account Manager within Mobiteam is responsible for handling the most important client accounts in our startup. These accounts make up the highest percentage of company income, and you must build and maintain a strong relationship with the client.

You are the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure that deadlines for the client are met, and help the client succeed. You will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.

Your Responsibility

Develop a solid and trusting relationship between major key clients and our company
Resolve key client issues and complaints
Develop a complete understanding of key account needs
Anticipate key account changes and improvements
Manage communications between key clients and internal teams
Manage account team assigned to each client
Strategically plan to improve client results
Negotiate contracts with the client and establish a timeline of performance
Establish and oversee internal budgets with the company and external budgets with the client
Work with design, sales, marketing, and the founder to ensure the highest quality of materials is produced and all client needs are met
Collaborate with the sales team to maximize profit by upselling or cross‑selling
Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and for potential use in future case studies or company training
Analyze client data to provide customer relationship management
Expand relationships and bring in new clients

Requirements and Qualifications

Able to multitask, prioritize, and manage time efficiently
Goal‑oriented, organized team player
Self‑motivated and self‑directed
Excellent interpersonal relationship skills
In‑depth understanding of company key clients and their position in the industry
Eager to expand the company with new sales, clients, and territories
Able to analyze data and sales statistics and translate results into better solutions
Excellent speaking and written communication skills
Strong negotiation skills, with ability to follow through on client contracts
Proven results of delivering client solutions and meeting sales goals