Key Account Manager Flavors/Ingredients m/f/d

Responsibilities

• Implement the business strategy defined with the Director of the Division
• Ensure, in collaboration with the various departments, the optimal customer satisfaction
• Develop sales in accordance with budgeted objectives
• Ensure control of the business and results (statistics clients, turnover ...) on a monthly basis
• folllow the progress of projects to their completion and federate the project team dedicated to the client in order to respond the requests
• Prepare the annual budget and conduct price negotiations ensuring the margins on the product portfolio
• Develop customer knowledge: its strategy, knowing the account, its products,its competitive environment, the process of selection / decision of a project
• Provide technical support to the customer in case of complaints, the needs, demands ...
• Ensure effective customer service and on time