Knowledge Project Manager in Article Management

Location

Berlin

Contract

Full time

Job Category

Project & Program Management

ABOUT THE ROLE

We are looking for a project manager to manage the Training & Guidelines teams project plan and capacity planning as well as manage projects related to training and enabling external service providers as well as artificial intelligence executing tasks that are currently managed by external service providers.

You get the chance to influence an essential part of the Zalando platform and be involved in making the article data processing management strategy a reality over the next years.

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace:

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• You'll own the roadmap and project plan of the Training & Guidelines team in Article Management.
• You'll manage your own knowledge management projects, enabling third party service providers or AI to process article data provided by the brands and retailers Zalando is working with.
• You'll work with the operational teams in Article Management, product managers and engineers in Partner Tech and other relevant stakeholders across Zalando as well as 3rd party integrators to drive meaningful improvements towards the partner and customer experience on our platform.
• You'll support and lead work streams that lead to the creation of a training academy, a new knowledge platform and redesigned guidelines that can be used by specialists and AI alike to process article data.

WE'D LOVE TO MEET YOU IF…

• You bring a positive and proactive mindset.
• You bring structure to your and your team's ways of working, but can manage changes of priority and short term requests if they align with the team's mandate.
• You have experience in project management and can lead projects with medium size and complexity.
• You are able to manage stakeholders and both manage their expectations and create buy-in from them for contributions you need.
• You have experience in working in a tech environment: you speak the language of business but understand the technical implications and can collaborate effectively with colleagues from Product and Tech teams.

If you think you have what it takes, we encourage you to