Lead Front Office Manager EMEA (Fixed Term Contract)

Lead Front Office Manager EMEA at Skyborn Renewables

Offshore wind energy – the pillar of our future energy supply!

Skyborn Renewables is a pioneer and leading offshore wind developer and operator with more than 20 years’ experience and a track record of approx. 7 GW developed around the globe to date. The competencies of our 400 employees cover the entire offshore wind value chain, including greenfield development, engineering and design, procurement, financing, construction management and asset management. Do you want to make a difference? To advance the energy transition in an international and growing business field? Skyborn Renewables offers you the opportunity to do so. With us, you can expect a dynamic environment with committed employees as well as the opportunity to break new ground and expand your skills. Become a part of our friendly team at our location in Hamburg .

Responsibilities

• Lead and manage the regional Front Office team across multiple EMEA office locations
• Ensure consistent, high-quality service delivery at all front desks, including reception, logistics, and general office administration
• Develop and maintain front office processes, service standards, and operational procedures across the region
• Act as the primary point of coordination for all regional front office topics and ensure seamless collaboration with internal departments (e.g., HR, IT, Facility Management, and Executive Assistants)
• Support vendor management for office-related services and supplies across EMEA sites
• Oversee the coordination of travel support, office events, visitor management, and meeting logistics
• Contribute to regional office culture by fostering collaboration, professionalism, and a welcoming atmosphere
• Supervise and support local Front Office Coordinators, including onboarding, training, and performance feedback
• Standardize tools, templates, and workflows for front office tasks across regional offices
• Monitor and manage regional front office budgets, purchasing, and cost efficiency
• Coordinate space management, meeting room usage, and guest logistics in collaboration with Facility Management
• Track and resolve issues related to front office service delivery and act as escalation point when needed
• Support the planning and execution of internal meetings, workshops, and office-wide events
• Ensure proper documentation and reporting of regional front office operations

Qualifications

• Completed commercial training, hotel management education, or similar qualification
• Minimum 5 years of experience in front office, office management, or hospitality services, including at least 2 years in a supervisory or multi-site coordination role
• Strong leadership and coordination skills across dispersed teams and locations
• Excellent interpersonal and communication abilities with a focus on service excellence
• Fluent in English and German; additional European languages are an asset
• Proficient in Microsoft Office and experience with travel booking systems or facility tools. High level of integrity, discretion, and customer orientation
• Ability to structure operations, solve problems proactively, and lead by example

Benefits

• 30 days of vacation, extended with possible unpaid vacation days, afternoon off on your own birthday
• Open doors and room for your own ideas in a friendly, modern working environment
• Further education and training opportunities
• Company bicycle leasing (business bike) and company fitness (EGYM Wellpass)
• Central office location with direct access to public transportation
• Extraordinary company celebrations, team events and sporting events
• Other employee benefits: capital-forming benefits, subsidized company pension plan, bonus for employees who recruit employees

We look forward to receiving your application!