Lead Pega Decisioning Architect - Contract

Lead Pega Decisioning Architect

Location: Frankfurt, Germany

Type: Contract

Language Requirement: Fluent German and English

Summary of Position

We are seeking a highly experienced Lead Pega Decisioning Architect to act as the senior-most strategist and technical authority on a major Pega Customer Decision Hub (CDH) initiative. This role will design complex decisioning frameworks, guide client strategy, and ensure alignment between business objectives and technical delivery.

Key Responsibilities

Enterprise Decisioning Architecture

• Define omnichannel decisioning architecture across inbound, outbound, paid media, and call-center channels.
• Architect action hierarchies, NBA strategies, engagement policies, propensity models, and arbitration frameworks.
• Design CDH data models, real-time containers, and interaction history patterns.

Technical Leadership

• Lead a team of architects and decisioning developers.
• Ensure consistent standards, reusable component design, and long-term maintainability.
• Coach client teams in CDH best practices, governance, and operationalization.

Integration and Data Design

• Drive API, event-stream, and batch integration patterns with enterprise systems.
• Oversee data ingestion and curation for eligibility, prioritization, arbitration, and AI models.

Client Engagement & Strategy

• Run solution workshops, translate business KPIs into CDH capabilities, and evolve decisioning roadmaps.
• Recommend technical options and ensure alignment with enterprise architecture and marketing strategy.

Required Experience & Skills

• 10+ years in marketing technology, decisioning, or CRM platforms.
• 5+ years hands‑on experience with Pega Customer Decision Hub.
• Strong Java / J2EE and integration experience.
• Proficiency in database design, REST / SOAP services, and machine learning concepts.
• Strong consulting presence and ability to advise executive stakeholders.

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