Learning Management System Administrator

About RedCore
RedCore is an international business group that creates technological solutions for digital markets.
Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.
Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

Requirements:

• 1+ years of Management System Administration experience, preferably Moodle, Moco or similar.
• Higher education.
• Advanced Excel skills.
• Excellent interpersonal and written/verbal communication skills.
• Strong customer service orientation.
• Passion for trying, , improving, and sharing best practices.
• Proactive team member with excellent attention to detail.
• Organized and detail oriented, able to simultaneously manage multiple tasks.

Will be plus:

• Background in instructional design.
• Ability to create engaging learning materials for instructor-led and self-learning courses.

Responsibilities:

• Provide maintenance and day-to-day administration of our Management System (LMS), ensure accurate data entering and tracking.
• Continually evaluate the LMS to make sure everything is functioning correctly.
• Collaborate with content providers, support them with LMS capabilities.
• Organize uploading courses and materials within LMS. Maintain courses through their lifecycle, update, ensure version control, and archive as necessary.
• Manage course assignments, and auto-assignments on a regular basis.
• Schedule classes, register learners, record class attendance and course completions in LMS. Manage pre and post-class communications.
• Provide support to users experiencing issues with course materials on the LMS. Troubleshoot issues, escalate as appropriate, and proactively work with the Technical Support Team to resolve them.
• Generate reports and analytics on user activity, course completion rates, assessment results, and other relevant metrics to assist the stakeholders in evaluating the effectiveness of programs and identifying areas for improvement.
• Partner with L&D and LMS development teams, provide input on system enhancements in order to optimize the LMS and improve the experience for learners.
• Provide general administrative support with events organization.

Benefits:

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more.
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
• Modern corporate equipment based on macOS or Windows and additional equipment are provided.
• Paid vacations, sick leave, personal events days, days off.
• ️Corporate health insurance program for your well-being.
• Referral program — enjoy cooperation with your colleagues and get the bonus.
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• Free internal English courses.
• Yoga classes to help you stay active and energized.
• In-house Travel Service.
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays.
• Corporate events, team buildings.