Linux Support Employee*

Note
This position requires German language skills of at least B2 level, better C1, i.e. close to native speaking. The job advertisement in English is only available in the interests of completeness.

Your role at TUXEDO

As an employee for Linux support, you will strengthen our team in Augsburg, Germany, with your knowledge of Linux systems from the user's perspective. You will support our customers in their entry and transition into the Linux world on modern hardware from our company. We encourage you to be courageous. Because in a corporate culture based on cooperation and knowledge exchange you are responsible to contribute your knowledge for the satisfaction of our customers. In doing so, you will apply your passion for Linux and Open Source on the one hand and solution and user-oriented thinking directly where it is needed. Your experience in setting up and configuring Linux helps our customers directly and leads to success.

Core Responsibilities

• Direct, technical support and advice for interested parties and customers
• Assistance before, during and after the purchase of a TUXEDO
• Quality assurance for hardware upgrades and repairs
• Handling customer feedback through internal processes
• Inbound and outbound logistics processes overview

Core Qualifications

As a supplier of products with high flexibility and individuality, TUXEDO Computers focuses on these characteristics. Specialized training, certificates or degrees are advantageous for the daily tasks, but are not exclusion criteria.

More important to us are knowledge, experience with and above all interest in Linux. Therefore, career changers and people from other fields of activity are very welcome. Besides technical skills we expect commitment to TUXEDO Computers and its customers. German speaking skills at least at B2 level are required.

Our Mission

For more than 20 years now, TUXEDO Computers has been bringing together the components Linux and modern hardware. As specialists for the free, open source operating system, we develop customized solutions to offer our customers the most individual hardware basis possible for reliable use in all areas of everyday life.

In addition to the development of drivers and software solutions, we also offer services and support for all aspects of our devices, which represent real added value for our customers. These include cloud-based services with a focus on data protection and privacy, as well as beginner-friendly system services for independent maintenance of TUXEDO hardware.

Working at TUXEDO

With our team of around 40 people in Augsburg and our manufacturing in Leipzig, we are the worldwide leading supplier for Linux notebooks and PCs. At TUXEDO Computers, you will work in a fast and exciting environment with uncomplicated structures. You will learn from industry experts and bring the latest technology to the market - regardless of your role.

We value the individual contribution and expertise of our employees across all roles and functions. TUXEDO Computers values direct contact and no detours, which is reflected in our open-door working culture. You always have the opportunity to take the direct path to colleagues and managers. In this way, you can solve your everyday tasks quickly and easily.

Our Offer

Meaningful Work

Our passion: Linux hardware, open source and data protection. We work together to offer our customers the best possible hardware in a tailor-made suit. This includes creating a free, open source ecosystem around our hardware.

Knowledge

With us, you can expect challenging and varied tasks that constantly offer new insights. Sharing experience and knowledge across all teams and hierarchical levels is a matter of course for us. This also includes individual training within your team as well as your own, permanent workplace and fixed contact persons.

Growth

We provide targeted support for your professional and personal development. An open exchange within the team, internal and external training, attendance at conferences and job-specific training are essential components of this.

Life and Work

We ensure that work and family are compatible for you - through flexible time recording with core and flexitime and a hybrid model of home office and on-site working hours. Overtime is not the rule with us and is of course compensated to the minute or financially remunerated on request.

As an owner-managed company with over 20 years of history, we attach great importance to a trusting relationship, stability and security. This also includes a workplace with excellent transport connections right on the doorstep, both local and long-distance.

And even more

Drinks, coffee, tea and fruit are available to you at all times. We also provide flexible rest areas, an in-house canteen and team clothing on request. Regular joint team events and an office dog for a pleasant working atmosphere round off the package.

Become a TUXEDO

The position is available with immediate effect. Therefore, we are looking forward to receiving meaningful applications with details of your previous experience, a curriculum vitae and your salary expectations.

You can reach us at: