Logistics Coordinator

ABOUT US

Here at mute-labs, we aim to enable companies to achieve more by democratizing silence in the workspace. And we're not like any other Berlin start-up you might know: 

• We're "no tech": We know how to develop and sell great hardware products with a focus on sound-insulated phone- and meeting booths.

• We have no investors and we really don't want any. We've been profitable since day one.

• We continue to have a steep growth curve, not in employees or coffee cups consumed, but in revenue and profit.

• We're not striving for an exit, we're building a sustainable business for many generations to come.

Wondering what it's like to work here? We made a reel about it

Are you as excited about mute-labs as we are? Then we are looking forward to getting to know you

THE JOB

Location: Berlin · Team: Supply Chain · Start: As soon as possible 
IN A NUTSHELL:


• This role's focus is on daily outbound shipments, carrier booking, transport coordination and smooth deliveries for our customers across Europe.
• Your mission is to manage our end-to-end logistics between suppliers, warehouses, and customers in a way that ensures delivery deadlines are met, costs are reduced, and all information flows cleanly through the ERP system.
• The role is a parental leave cover, limited to 1 year, with the option to extend the contract afterwards.
THE COMPANY
With mute-labs, our goal is to help companies achieve more by democratizing silence in the workplace. With our phone and meeting booths, we are already a well-established player in several European markets, and we are now looking for support in logistics planning.
YOUR TASKS
• Disposition & Transport Management: Parcel, LTL/FTL, across Europe, including carrier/forwarder coordination and slot/appointment scheduling.
• Close collaboration and alignment with customers, freight forwarders, service providers, and suppliers.
• Packaging & Shipping Preparation: Selection, marking, labeling, shipping documents.
• Claims/Damage Management & Returns/RMA: Record cases, clarify root causes, manage credit notes and replacements.
• Master Data & ERP: Products, suppliers, tariff classification, Incoterms; maintenance and data quality (e.g., weights/dimensions).
• Continuous Improvement: SOPs, templates, checklists, workflow automation (ERP/Sheets).
YOUR PROFILE

• Several years of experience in disposition/logistics or freight forwarding.
• Completed vocational training or degree in logistics or supply chain (preferred).
• Excellent German and English skills; additional EU languages are a plus.
• Confident with ERP systems (e.g., Odoo or similar) and MS Office/Google Sheets; basic BI understanding helpful.
• Strong organizational skills with a hands-on mentality and structured working style.
• Pronounced team spirit and strong communication skills