Manager of Sales Operations (m/w/d)

The Manager of Sales Operations will optimize sales processes, enhance CRM and analytics capabilities, and support data-driven decision‑making across the commercial team. A key focus will be building and managing a comprehensive Sales Training Academy to support continuous learning and performance improvement.

Your tasks

• Optimize and standardize sales processes to improve efficiency and scalability
• Manage and enhance the CRM system, ensuring data quality, reporting, and user adoption
• Analyze sales performance metrics and provide actionable insights for growth
• Support sales forecasting, pipeline management, and revenue reporting
• Develop and oversee a Sales Training Academy, including onboarding and ongoing training programs
• Implement and manage sales enablement tools to increase team effectiveness

Your profile

• Relevant professional experience in Sales Operations, ideally in bioprocessing or life sciences
• Strong understanding of the full sales cycle from lead generation to order management
• Proficiency with CRM platforms (e.g., HubSpot, Salesforce) and sales analytics tools
• Experience in sales enablement and training program developmentProven ability to design structured learning programs for commercial teams
• Excellent analytical, communication, and cross‑functional collaboration skills