Manager Onsite (all genders)

Manager Onsite (all genders)

With over 25 years’ experience, plus the same enormous passion and ambition we had on day‑one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

As a Manager Onsite, you will play a key role in shaping and executing our onsite strategy across all customer touchpoints. You will be responsible for planning and balancing onsite activities — from promotional campaigns and brand relaunches to strategic placements and sponsoring initiatives. Acting as an internal consultant, you will collaborate closely with cross‑functional teams to ensure our onsite efforts support both commercial goals and long‑term brand positioning.

Your Responsibilities

• Holistic Onsite Planning: Develop and manage comprehensive onsite campaign plans that align with business priorities, including product relaunches, seasonal promotions, and strategic initiatives.
• Onsite Product Placement Strategy: Define and implement a clear strategy for onsite sponsoring, balancing supplier placements with internal priorities such as Own Brands, Value Drivers (App, Loyalty, Autoshipment), and category growth. Foster innovation by teaming up with tech and product teams.
• Internal Consulting: Act as a strategic partner to Category Management, Brand, CRM, and Product teams, advising on optimal onsite activation and campaign setup.
• Campaign Execution & Optimization: Coordinate the execution of onsite campaigns across placements (PDPs, PLPs, homepage, banners, etc.), ensuring consistency, relevance, and performance tracking.
• Onsite Promotion Management: Own the planning and prioritization of promotional onsite space, ensuring efficient use of limited space and alignment with commercial KPIs and CX.
• Cross‑Market Rollouts: Support rollout of onsite campaigns across multiple markets, ensuring scalability and relevance.
• UX & Customer Journey Focus: Ensure onsite experiences are intuitive and conversion‑optimised, especially in complex scenarios such as product transitions/relaunches or coupon‑based promotions.
• Performance Analysis & Optimization: Monitor and analyse the performance of onsite campaigns and placements, derive actionable insights, and continuously optimise for conversion, engagement, and customer satisfaction.

Qualifications

• Proven experience in onsite marketing, campaign planning, or digital merchandising, ideally in an e‑commerce environment.
• Strong strategic thinking and ability to balance commercial goals with customer experience.
• Excellent stakeholder management and communication skills.
• Analytical mindset with a hands‑on approach to testing and optimisation.
• Experience with onsite tools (e.g., Adobe Target, CMS systems) is a plus.
• Fluent in English; German is a plus.

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together – so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too. Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart.

Find out more about the specific benefits at your local office in our blog posts .

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.