Matter Management Product Owner TWE43697 - twentyAI

We’re looking for a Matter Management Product Owner to lead and enhance the technology platforms that support how legal matters are tracked, managed, and delivered. You’ll own key tools—such as time recording, workflow, collaboration, and reporting systems—and drive improvements that boost efficiency and client service.

What You’ll Do

• Oversee daily delivery and performance of matter management products.
• Define product vision and maintain a clear, prioritised roadmap.
• Translate practice team workflows into actionable product requirements.
• Lead development of data‑driven features, automation, and analytics.
• Collaborate with legal, risk, operations, and tech teams to improve user experience.
• Monitor performance, adoption, and feedback to guide enhancements.
• Provide training and communicate updates across stakeholder groups.
• Lead and support a high‑performing product team.

What You’ll Bring

• Product Owner / Product Manager experience in legal or professional services.
• Strong understanding of legal matter workflows, time recording, and collaboration needs.
• Ability to gather requirements and prioritise effectively.
• Experience with workflow automation, analytics, and reporting tools.
• Excellent communication and stakeholder engagement skills.
• Analytical mindset and ability to lead teams.