Media Content Administrator

Overview

Media Content Administrator – Europe, Remote (Full Time/Part Time, Long-Term (1+ years), Missionary/Volunteer)

Role Summary

As a Media Content Administrator, you will ensure the accurate, timely distribution of programs, communicating and coordinating with other departments and partner organizations to bring the gospel to the nations. Join our Media Content Department and put your passion for supporting cross-cultural workers. This position can be fulfilled as a supported/sponsored missionary role (not a direct hire opportunity). Approved candidates would need to develop a team of partners to provide financial support for their full salary and benefits. We provide training, resources and coaching to help missionaries reach these support goals. For more information on raising support, please see our FAQs.

Core Competencies

• Brings a passion for supporting Christian cross-cultural workers
• Knowledge of and experience with audio recording and distribution
• Accuracy with detailed work
• Reliable and basic computer literacy
• Ability to react to complex trouble‑shooting situations while communicating clearly with other staff
• Willingness to work shifts, evenings and weekends

Responsibilities

Responsibilities include:

The position will be considered successfully carried out when the following key results areas have been satisfied.

• Key Result Area: Operator Duty Sheet. Expected outcomes:
  • The duty sheet has been properly gone through and tasks have been completed.
  • The duty sheet has been initialized.
• Key Result Area: Playout Operations. Expected outcomes:
  • The schedule was followed and filled in carefully, verifying that the right programs were distributed at the correct time while going out on the correct channel(s).
  • Problems and system changes were recorded in the operator’s log.
  • Problems were dealt with properly and in a timely manner.
  • Incident reports were fully entered and completed.
  • The operator was present on return stream, in time of broadcasting whenever the broadcast went live and monitored if the programs are properly being distributed.
• Key Result Area: Scheduling. Expected outcomes:
  • Problems and system changes were recorded in the operator’s log.
  • All necessary programs were correctly entered into Win‑Media Schedule PC.
  • Scheduling was completed for fill‑ins and repeats for missing programs in cooperation with BOS Schedule.
  • Checked daily playout lists with BOS Schedule.
  • Copied late‑arriving programs and transferred them onto the remote‑sties.
  • Checked and fixed flagged programs as soon as possible or delegated to someone else.
  • Producers were informed if programs were late‑arriving or had other problems preventing distribution.
• Key Result Area: Training. Expected outcomes:
  • The operator sought to make wise use of his time on shift, giving priority to increasing his understanding of work related areas.
  • The operator took time to understand procedures required for proper operation.
• Key Result Area: Miscellaneous. Expected outcomes:
  • Administrators are expected to know how to recognize and handle various equipment failures and problems.
  • Administrators are responsible to know and follow the policies and operations procedures manual.
  • Administrators are responsible to know and be ready to follow the crisis management plan if needed.
  • Administrators are responsible to read the Global Policies and Procedures of TWR each year they are employed with TWR.
  • Administrators are part of a team, and are expected to cooperate with fellow administrators.

The operator assisted, only secondarily to running the control room, to do various distribution related responsibilities and tasks, or services for TWR-CE as requested.

Minimum Qualifications

• Knowledge of written and oral English
• Organizational and administration skills
• Proficiency with Microsoft Office

Desirable Qualifications

• Experience in radio/media production and distribution
• Knowledge of other languages is helpful
• Basic word‑processing and spreadsheet capabilities
• Audio and electrical technical skills advantageous
• Database understanding

Mission Requirements

• Commitment to TWR’s Mission Statement, strategic direction, core values, and Statement of Faith
• Ability to work with people from other cultures and Christian backgrounds
• Active member of an evangelical or Protestant church
• Willing to represent TWR’s ministry and develop a spiritual and financial support base who provide full employment costs as a TWR missionary

What TWR offers

• You become part of an international team which enriches your working experiences and life as well.
• You make an impact on people's lives as they encounter God through the ministry of TWR. Your work is meaningful and has an eternal purpose.
• We provide Member Care to all our staff by our internal Member Care couple and our external Pastoral Care couple. Your well‑being matters to us.
• There are several options for training and development within the organization, like our yearly Servant Leadership Training.
• We support you in the process of Ministry Partnership Development (MPD) through training, coaching and encouragement. Many have gone before you, so it is possible! You will gain many partners joining your ministry and you will grow in your faith.
• Our working hours are flexible and our home office policy allows a max. of 50% of home office time, if the job allows it.
• TWR’s leaders live and lead by our servant leadership values.
• As a Christian‑based organization we have a culture of grace, learning, and growing together.