Membership Manager Europe (m-f-d)

Membership Manager Europe (m-f-d)

Forest Stewardship Council

Responsibilities

• To develop and lead FSC membership in the region.
• To analyse the membership in the region to identify the gaps in the chamber and geographical distribution.
• To identify potential members to strengthen FSC mission in the region.
• To recruit new members and retain existing ones.
• To create and implement outreach strategies to expand FSC International membership base in the region.
• To create and implement strategies to achieve high‑quality standards of member service.
• To keep members updated on all key FSC processes and key membership topics.
• To inform and train members in the region as necessary.
• To develop an engagement plan to increase and diversify the participation of members from the different chambers.

Qualifications, Experience and Skills

Education and Training:

• University degree in a relevant field such as Business Administration, International Relations, Communications, Social Sciences, etc.

Working Experience, Style and Skills:

• At least 5 years of professional experience, with at least two years in a role with relevant out‑reach and stakeholder relations and development.
• Experience in working with international organizations and international project teams and network partners.
• Strong interpersonal and communication skills in English and French.
• Service and solution‑oriented attitude to work.
• Collaborative working style and team building skills.
• Strong networking skills.
• Ability to work well as a member of a multi‑cultural, inter‑disciplinary global team.

Communication Skills & Languages:

• Very good verbal and written communication skills.
• Fluency in English (spoken and written).
• Fluency in another European language is an asset.

Computer Skills:

• Very good skills in the use of standard software packages (MS Office).
• Customer Relations Management (CRM) systems, for example Salesforce and/or Dynamics.

Benefits

• Be part of a globally recognized organization at the forefront of sustainable forestry and contribute to the mission to help protect the world’s forests.
• Play an active role in the FSC global community of 400+ forest stewards who come together in‑person at least once a year.
• Benefit from cross‑cultural collaboration and networking opportunities by working in a dynamic, inclusive, and diverse international culture with over 60 nationalities represented under one roof.
• Benefit from work‑life balance with our hybrid working structure.
• 30 vacation days yearly.
• Regional transportation ticket.
• Breakfast bars, coffee, tea.
• Take part in learning lunches.
• Celebrate together festivals from different cultures.

Employment Details

• Location: Bonn, Germany.
• Working Hours: Full time - 40 hours per week.
• Duration of Employment: Temporary contract – 2 years (extension possible, subject to satisfactory performance).
• Starting Date: As soon as possible.
• Travel: Sporadic travel is required.

We will confirm receipt of your application. Should you not receive a confirmation of receipt please check your spam filter.

Please be informed, that by applying for this position you automatically accept our Data Protection Information on processing your personal data.

We are looking forward to your application!

About FSC

The Forest Stewardship Council (FSC) is a globally recognized non‑profit organization at the forefront of promoting sustainable forestry. With over 150 million hectares of certified forests and a trusted reputation among NGOs, consumers, and businesses, FSC is leading the way in ensuring the long‑term health and resilience of the world’s forests.