Mid-Market Solutions Consultant

The Solutions Consultant (SC) is an SME responsible for pre-sales technical leadership of sales opportunities, working closely with sellers to qualify opportunities and articulate, facilitate, and validate the technical value proposition of PTC’s solutions aligned to customer needs and strategic priorities. In addition to supporting pre-sales activities, they ensure a smooth transition from pre-sales to implementation and support the maintenance phase of the customer journey. SCs also capture market feedback on changing customer needs and communicate requirements for new technology and product solutions.

Key Responsibilities

• Customer Engagements and Validation – Qualify and validate technical requirements ensuring solution fit and implementation plans are aligned to the customer’s needs and strategic priorities.
• Customer Relationship Management – Manage customer relationships, advocating for customer interests and addressing issues promptly to maintain high satisfaction and loyalty.
• Technical Leadership and Sales Support – Lead technical validation aspects of sales opportunities, demonstrating deep product knowledge and industry expertise to drive successful engagements and technical closure.
• Business Development and Revenue Growth – Drive adoption of PTC CAD, PLM, and ALM solutions, identify new opportunities, and collaborate with internal teams to expand software usage and drive ARR growth.
• Trusted Advisor – Provide expert technical advice based on industry, market, PTC and enterprise transformation knowledge.

Qualifications

• Minimum of 2 years of experience in product design, instruction, or system administration using PTC Creo and/or PTC Windchill within a discrete manufacturing environment.
• Foundational knowledge in modeling components and large assemblies, surfacing, GD&T, top-down design techniques, concurrent engineering techniques, and simulation.
• Foundational understanding of product development, engineering, IT, manufacturing, and related processes.
• Bachelor’s degree in Engineering or a related field (or equivalent experience).
• Fluency in English and German is mandatory

Preferred Skills and Knowledge

• Strong written and verbal communication skills – including live presentations
• Strong curiosity to learn about technology and engineering processes
• Strong drive to continuously learn and to improve themselves and those around them
• Strong persuasion skills with the ability to engage both technical and non-technical stakeholders.
• Strategic thinking and ability to learn from mistakes