Mission Operations Training Specialist

About the Role

The Mission Operations Training Specialist is dedicated to empowering Planet's internal team and supporting our Constellation Services customers through essential onboarding and technical training. Under the direction of the Education and Enablement team and in close coordination with the Space Systems team, this role is responsible for designing and developing standardized training programming that equips customers to utilize the enhanced satellite services provided through constellation services contracts including satellite operations, ground operations, and collection planning.

A core element of this programming, and indeed a critical responsibility of the Specialist, is to ensure that operational and maintenance knowledge is transferred to customers so they are adept at performing operations and optimizing for their unique needs to deliver the desired mission impact. These efforts are paramount for driving the successful delivery of constellation services.

This is a full‑time, hybrid role which will require you to work from our Berlin office 3 days per week, collaborating with operators in Space Systems as well as supporting global customers.

Impact You’ll Own

• Design, build, and program manage Constellation Service customer training initiatives.
• Own key training and education programs, including onboarding, ramping, technical product training, and LMS maintenance.
• Develop and deliver engaging training content and assessments.
• Act as the Space Business Team’s primary support for training and enablement needs.
• Maintain and optimize training assets and systems for accuracy and efficiency.
• Identify training needs through data analysis and cross‑functional collaboration.
• Monitor program effectiveness and drive continuous improvement.
• Contribute to the development of learning paths and training artifacts.
• Support enhancements to company products and business practices.
• Exhibit superior adaptability and proactive problem‑solving in an ambiguous environment.
• Partner with the Education and Enablement leadership on strategic initiatives, including assessment design and annual scope planning.

What You Bring

• 6+ years of dedicated experience in customer training or a closely related technical capacity, preferably within a Space or a related industry.
• Bachelor’s degree in a related discipline.
• Expertise driving adoption and strategic use of a comprehensive tech stack, including: Jira, Confluence, Python, and learning management systems, ideally Skilljar.
• Experience in the technical development and deployment of software simulation back‑end systems.
• Cross‑functional project or program management experience.
• Ability to develop and deliver engaging training, including classroom instruction.
• Familiarity and working knowledge of Instructional Design and design authoring tools (ex: Rise).

What Makes You Stand Out

• Background in systems engineering, with experience in system design, integration, or operations.
• Experience with satellite or aerospace operations.
• Fluency in German, Arabic or other non‑English language.

Export Control Requirements

Planet Labs Germany GmbH is authorized to receive U.S. export‑controlled information at Planet under an export license issued by the Bureau of Industry and Security. This position requires access to export‑controlled information, and as such, employment (or hiring of a contractor) is contingent upon the candidate’s ability to access all applicable export‑controlled information without additional export licensing being required by the Bureau of Industry and Security and/or the Directorate of Defense Trade Controls.

Benefits While Working at Planet

• Paid time off including vacation, holidays and company‑wide days off
• Employee Wellness Program
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity

EEO Statement

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.

Accommodations

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.