MS OFFICE Consultant and Support Expert
Rohde & Schwarz (China) Technology Co., Ltd. Location Not Available
Stellenbeschreibung:
- Consultation, provision, and final testing of recommended security, update, and general settings in the R&S environment for Microsoft Office Apps, as well as the documentation of the change for administrators, 1st-lebel support and end users in the form of FAQ pages and manuals.
- Acceptance and processing of tickets assigned to technical service. Coordination with other interfaces (e.g. Outlook/Teams or Add-ins) that arise during the completion of tasks should be carried out where necessary.
- Support provisioning of MS office templates via SharePoint asset libraries and consult internal customers (incl. usage of building blocks, quick parts, …)
- Understand new internal customer requirements and consult on how to implement those requirements
- Guide younger colleagues and share knowledge with them
- Rollout of new versions / features for different user-scenarios using different update channels; organize rollout waves with internal colleagues
- Inform end users and align with internal service desk, local onsite IT-colleagues, and business counterparts
- Manage hyper care phase with fast troubleshooting
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EN: Please refer to Fuchsjobs for the source of your applicationDE: Bitte erwähne Fuchsjobs, als Quelle Deiner BewerbungStelleninformationen
Veröffentlichungsdatum:
04 Jan 2026Standort:
Typ:
VollzeitArbeitsmodell:
Vor OrtKategorie:
Erfahrung:
2+ yearsArbeitsverhältnis:
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