Ubique Systems

.Net Support Engineer

Stellenbeschreibung:

Key Responsibilities

  • Provide L1/L2/L3 application support for .NET‑based applications running in production and hosted on Client Infrastructure, using SQL databases.
  • Diagnose and resolve application defects, performance issues, and configuration problems.
  • Troubleshoot and resolve application issues, ensuring minimal disruption to business operations.
  • Monitor application performance and system health, identifying and addressing potential issues proactively.
  • Collaborate with L1 support, development teams, and other stakeholders to resolve complex technical problems.
  • Perform root‑cause analysis for recurring issues and implement permanent solutions.
  • Develop and maintain documentation for troubleshooting steps, issue resolution, and standard operating procedures.
  • Assist in the deployment and configuration of applications and updates.
  • Execute SQL queries to retrieve data, diagnose issues, and provide insights for application support.
  • Participate in on‑call rotation to provide 24/7 support for critical applications.
  • Communicate effectively with users, providing updates on issue resolution and system status.
  • Exhibit excellent problem‑solving skills and the ability to work under pressure.
  • Work independently and as part of a team.
  • German speaking candidate with Automotive/DMS expertise.
  • Support on weekends/holidays as needed for P1 level issues.

Preferred Skills

  • Knowledge of ITIL framework and incident management processes.
  • Familiarity with automation tools and techniques to streamline support processes; previous experience in a financial or technology‑driven environment.
  • Analyze logs, stack traces, and system metrics to identify root causes.
  • Work closely with development, QA, DevOps, and infrastructure teams to ensure seamless issue resolution; maintain and update support documentation, runbooks, and troubleshooting guides.
  • Support deployments, hotfixes, and release activities.
  • Ensure adherence to SLA and provide timely escalation when required.
  • Strong analytical and communication skills.

Seniority Level

Associate

Employment Type

Contract

Job Function

Information Technology

Industry

IT Services and IT Consulting

Location: Munich, Bavaria, Germany.

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Stelleninformationen

  • Veröffentlichungsdatum:

    13 Jan 2026
  • Standort:

    München
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt

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