Night Crew Supervisor (m/w/d) - Moxy Frankfurt East

Borealis Hotel Group - HR Frankfurt

Stellenbeschreibung:

Night Crew Supervisor (m/w/d) – Moxy Frankfurt East

Borealis Hotel Group – HR

Pay & Benefits

Pay range is not disclosed but is based on skills and experience.

Base pay is based on the DEHOGA rate. Additional allowances are based on qualification and experience. The employment relationship is permanent. You will receive supra‑tariff holiday and an extra day off on your birthday. Holiday and Christmas bonuses, a 40 € public transport subsidy (or a parking discount at the hotel), staff events, training and development opportunities, discounted stays at Borealis hotels and partner hotels, a bring‑friend‑referral program, and free food and drinks are also part of the benefits package.

Responsibilities

Hold overview – as Night Audit Supervisor you ensure smooth workflow, set priorities, and keep the night team aligned.
Check‑in & check‑out – be the first and last Moxy‑vibe station for guests.
Go‑to person for tips, help and late‑night snack hints.
Conduct a nightly hotel walk‑through to keep everything in control.
Maintain Marriott & Borealis standards without stopping the party.
Ensure no guest is unheard and every smile is given.
Close the cash‑system at the end of the day.
Bring fresh ideas to improve guest satisfaction.

Qualifications & Skills

Hotel professional experience – ideally with night‑shift experience.
Fluent German and English; can switch between small talk and deep 3 a.m. conversations.
Opera system knowledge is nice to have – we can also train you.
Friendly, responsible, and calm‑headed personality.
Flexible, proactive, team‑player, and capable of solo work.
Guest‑first attitude – make every night a great experience.

Company & Culture

Moxy is wild, unkonventional and full of energy – just like you! We live and breathe, we are a crew, not just a team. Individuality, creativity, and a no‑rule vibe are at the core of our culture.