Norwegian Speaking - Customer Service for iGaming in Malta - Relocation Incl.

Norwegian Speaking - Customer Service for iGaming in Malta - Relocation Incl.

This position is hosted by Next Job Abroad. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Overview

Base pay range: Next Job Abroad is excited to offer a Norwegian Speaking Customer Service Representative role in Malta, within the iGaming sector. If you are enthusiastic about helping others and want to work in a vibrant, international environment, this opportunity is for you. The role involves assisting Norwegian-speaking players with queries to ensure a seamless gaming experience. A comprehensive relocation package is included.

Responsibilities

• Provide exceptional customer service to Norwegian-speaking clients via live chat, email, and phone
• Address inquiries related to gaming accounts, promotions, and technical issues
• Resolve customer issues efficiently to maintain high satisfaction levels
• Keep accurate records of customer interactions and feedback
• Collaborate with team members to enhance the player experience
• Maintain up-to-date product knowledge and industry trends

Requirements

• Fluency in Norwegian with proficiency in English; additional languages are a plus
• Previous customer service experience, preferably in iGaming or online gaming
• Excellent communication skills, both oral and written
• Ability to work under pressure and manage multiple tasks
• Strong problem-solving skills with a focus on customer satisfaction
• Familiarity with customer support tools and basic technical troubleshooting is beneficial
• Willingness to relocate to Malta and embrace a new lifestyle

Benefits

• Career growth opportunities in a renowned iGaming company
• International and diverse work environment
• Competitive performance bonuses
• Lower cost of living in Malta and high quality of life
• Yearly salary €26,000 excluding bonuses
• Health care benefits and various discounts
• Fully paid training by certified instructors
• State-of-the-art premises with relaxing break areas
• Special events and community initiatives
• Work for a Great Place to Work-Certified Company
• Relocation package (reviewed case by case)
• This role offers an opportunity to build a strong career with a world-renowned brand

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting

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