Operational Lead Germany (wmd)

We are looking for

Operational Lead Germany (w / m / d) - JobID 24112

Key Activities

Acts as a key contact for clients FM site leads

Directs and oversees the Apleonas FM business at the client sites in Germany

Provides operational leadership by achieving goals and objectives focussed on operational excellence accountbusiness growth meeting financial performance

Identifies growth opportunities by driving additional services and projects for the client

Ensures contract fulfilment and optimization of the regional business as well as escalation management

Addresses resolves and sponsors critical account and clientrelations issues

Ensures compliance with the agreed KPI / SLA including subcontractors for all trades

Sets account priorities and performance expectations for the account in conjunction with the Key Account Director

Drives team performance plans corrective action reviewsand award recommendations

Monitors and modifies the services deliverables in accordance with changes in clients business needs

Targets

Identifies new opportunities for growth and delivers a great service

Fosters long‑term relationships drives operational excellence

Central coordination for standardisation & best practices

Increase of the account performance via promotion and utilisation of best practices and processes that enable operational excellence

Develop implement and monitor short- and long‑range Ops Plans and operational excellence

Continuous optimisation and insurance of savings

Ensure the implementation of standardised key account processes and restructuring units if necessary

Successful planning and management of employee resources

Competencies

Business fluent in German and English

Willingness to travel across Germany (up to 80%)

Technical / engineering background and understanding (5 years)

Experience in soft service SLAs nice to have

Good economical understanding

Excellent communicator

Conflict management

Working in a matrix organisation

Contact: Dana Korpis

We look forward to receiving your complete application documents with details of our JobID – 24112, your next possible starting date and your salary expectations.

Our job postings are open to all suitable applicants regardless of gender, age, disability, religion, ideology, ethnic origin or sexual identity.

We ask personnel consultants and service providers to refrain from contacting us. The telephone number and e‑mail address provided are for applicants only.

Key Skills

Administrative Skills, Facilities Management, Biotechnology, Creative Production, Design And Estimation, Architecture

Employment Type: Intern

Experience: years

Vacancy: 1

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