Operations & Key Account Management - Land Freight

Our client, a leading logistics provider, is expanding its
Road Freight division
and is seeking a highly skilled professional who can combine
hands-on operational expertise
with
strategic key account management
. This is a pivotal role for someone who thrives on ensuring flawless transport execution while building and maintaining strong customer relationships.

Key Responsibilities

• Oversee and coordinate
  international road freight operations (FTL/LTL)
  .
• Manage
  daily scheduling, dispatch, and exception handling
  to ensure service excellence.
• Act as the
  primary point of contact for key accounts
  , ensuring high satisfaction and retention.
• Prepare and verify
  transport and customs documentation
  .
• Collaborate with
  sales and tender teams
  to develop tailored solutions for strategic clients.

What We're Looking For

• Proven experience in road freight operations
  (dispatch, scheduling, compliance).
• Strong background in key account management
  within the logistics sector.
• Knowledge of
  customs, dangerous goods, and slot systems
  .
• Excellent communication skills in
  German
  and
  English
  .
• Proficiency in
  freight forwarding systems and MS Office
  .
• Strong organizational skills, resilience, and a customer-first mindset.