Operations Manager Marketing (All Genders)

Are you someone who thrives on organizing, streamlining, and making things happen? Do you love creating order, managing tasks, and ensuring projects run smoothly from start to finish? If you’re passionate about operational excellence—even without a marketing background—we want to meet you!

Join us at JPMorgan Chase & Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for Chase, we’re looking for a passionate Operations Manager (all genders) who will take ownership of marketing operations activities including planning, processes, governance, budget management, and vendor management.

Marketing experience is NOT required. If you’re a proactive, detail-oriented operations professional who loves making things work better, we encourage you to apply!

Job Responsibilities

• Work in the marketing operations team and be responsible for planning activities, processes, governance, and budget oversight across the marketing organization.
• Manage and develop marketing plans in partnership with other areas of the business.
• Collaborate with stakeholders across the marketing organization and improve existing processes.
• Support vendor onboarding and ongoing vendor management.
• Prepare reports, presentations, interpret information, and make recommendations to keep management informed.

Required Qualifications, Capabilities and Skills

• A natural organizer: You thrive on structure, process, and attention to detail. You love making order out of complexity and are passionate about building and refining processes.
• Strong business operations acumen: You have a very good understanding of business operations and experience with vendor management.
• Detail-oriented doer: You sweat the small stuff and take pride in accuracy and follow-through. You’re passionate about processes, procedures, and analysis.
• Excellent communicator: You have excellent organizational and communication skills and are comfortable presenting plans and final deliverables to stakeholders at all levels.
• Tracker and problem solver: You enjoy tracking progress, interpreting information, and making actionable recommendations.
• Bilingual: Fluency in English is required. German is a plus.

Preferred Qualifications, Capabilities and Skills

• Experience from a consulting background.