Partner Manager (f/m/x)

Stellenbeschreibung:

About lemon.markets

We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses, providing seamless access to capital markets. By empowering FinTechs, Banks and Wealth Managers to offer investment products, we help create financial well‑being for their customers.

lemon.markets provides a Brokerage‑as‑a‑Service platform for simple digital access to capital markets through a single API. Our API‑first infrastructure makes launching an investment product customer‑centric and compliant. We abstract all complexity for our partners through a well documented API, a self‑service customer operations portal and operating in a clear regulatory framework. Enabling partners to launch in weeks, not months.

We have experienced first hand that brokerage infrastructure is broken. Building an investment product used to be highly expensive, challenging and cumbersome. We ease this pain by shielding our partners & their customers from the underlying complexity – and with that, we make investing seamlessly accessible to everyone. Because that’s exactly what we enjoy, going to places nobody else dares and solving hard problems. This not only creates tons of value when done right, but attracts the smartest minds – because outlier companies are built by exceptional people like you.

Your Mission:

Your mission is to manage & develop our relationship with our Partners from onboarding to the launch and beyond. As Partner Manager you will be the main point of contact to our partners, coordinating all changes and being a consistent partner in building their product and their business. Thus, you will play an important role in establishing lemon.markets as the go‑to provider for launching investment products in Europe.

At lemon.markets we value ownership a lot. Meaning you have a lot of autonomy in shaping your area of responsibility. Reporting directly to our Head of Partnerships and collaborating closely with Go‐to‐Market, Product, Compliance, Legal and Outsourcing, making sure our partner relationships are set up for success from day one. This is your opportunity to develop & manage our first Partners, building a framework around it that makes sure launching an investment product with lemon.markets is customer‑centric and a straight forward experience.

You will:

Own the day‑to‑day relationship with our business partners. That means, continuously build out the relationship, coordinate change processes and to be a consistent partner in building their product.
Act as the first line of defence for our outsourced activities, working closely with Risk, Compliance and Outsourcing to ensure partners are smoothly onboarded and consistently meet regulatory standards.
Collaborate closely with Go‑to‑Market, Product, Brokerage and Operations to further improve our product and services to find even stronger product market fit.
Qualify, calculate and validate business cases to help our partners expand their product offering and steer the process around it.
Build out all processes & design the framework & standards for the Partner Management function.
Embrace a strong writing culture & help us deepen our understanding by sharing your knowledge & partner insights proactively.

You will be successful in this role if:

Growing investing opportunities excites you. Our mission resonates with you, because you have worked in the financial sector before, whether it’s a Brokerage Firm, a Bank or a Fintech.
You have gained good experience in managing Business Partnerships & building strong Relationships. Whether you come from Business Analysis, Strategy Consulting, Project Management or Onboarding Management, your path into this role can have taken some relevant twists and turns!
You always play the long game with partners. You not only think in just projects & work streams, but you desire to build a strong & lasting partnerships from day one. That means understanding our partners’ long term ambitions, their way of working and building trust.
You are a great communicator in German and English (C1+). Whether it’s with partners or other lemoneers, you are able to build trustful relationships, that allow for tough conversations, without breaking the relationship.
You gained hands‑on experience with setting up and working on cross‑functional projects , coordinating multiple work streams and with numerous internal and external stakeholders simultaneously.
You had some exposure to outsourcing & vendor management. As part of setting up & managing partners, you will also define and manage SLAs with our Partners.
You cope well with ambiguity & uncertainty and account for it in your planning. You can juggle several projects & deadlines while staying calm, organised and not losing sight of the bigger picture.
You have seen solid & robust compliance processes and by that, understand best practices & the guardrails of regulation.
You thrive on ownership : “This is not my job!” is not part of your vocabulary - you are intrinsically motivated to deliver value by taking initiative and challenging the status quo.