Payment Operations Manager

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands‑on expertise, Growe helps businesses navigate the fast‑evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Ensure proper functioning of payment methods and escape issues when needed;
• Monitor acceptance rates and decide which payment methods to enable/disable and how to distribute volumes;
• Maintain sufficient balances for withdrawals and top‑ups, and analyze the cost efficiency of each method;
• Develop contingency and emergency plans;
• Create monitoring guidelines and procedures for support teams;
• Provide regular payment activity reports;
• Assist with integrating new payment providers/methods;
• Suggest improvements to payment flows and user experience;
• Handle requests from customer support;
• Test new payment method integrations and deployments;
• Collaborate with BI to enhance reporting and track key business metrics.

Experience you’ll need to bring:

• 2+ years as a billing/payments manager/specialist in online payments (iGaming industry is preferable);
• Confident in dealing with numbers and processing of financial/transactional information;
• Advanced Excel and other MS Office software user;
• Good understanding of online payments technical integrations, funnels, flows;
• Experience in written and oral communication with foreign customers or partners;
• Deep understanding of payment and transactional systems and services;

3>It's a perfect match if you have those personal features:

• Attention to details and multitasking;
• Quick tasks execution;
• High level of communications skills;
• Ability to take decisions on disabling/enabling methods independently.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

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