Pega Lead Systems Architect

UK & Europe Recruitment Leader | Connecting Top IT & Tech Talent with Innovation

Key Responsibilities

• Architect end-to-end integrations between Pega CDH and enterprise systems using REST/JSON, SOAP, Kafka, MQ, SFTP, and ETL pipelines .
• Create architecture blueprints , including high-level/detailed designs, data flow diagrams, sequence diagrams, integration specs, and deployment architectures.
• Ensure integrations support real-time decisioning , high throughput, low latency, and high availability across all customer channels.
• Define and enforce standards for authentication, authorization, encryption, error handling, retries, logging, and API versioning .

Technical Leadership & Delivery Oversight

• Act as the technical lead for CDH integration workstreams across all environments (Dev → Prod).
• Review and approve integration designs, mappings, and interface specifications.
• Guide developers and architects in building scalable, reusable, and compliant components.
• Ensure integration solutions follow enterprise security , compliance, and architecture governance frameworks.

CDH Enablement & Ecosystem Orchestration

• Design data sourcing strategies for interaction history, customer profiles, decisioning data, and AI model inputs .
• Collaborate with Decisioning and Data Architects to enable real-time eligibility, suitability, arbitration, and propensity scoring .
• Optimize container configurations for inbound channels: web, mobile, contact center, ATM/kiosk, IVR , etc.

Client Engagement & Advisory

• Lead workshops with IT teams, enterprise architects, and application owners to define integration requirements.
• Present architectural recommendations, patterns, and trade-offs to technical and executive stakeholders.
• Troubleshoot complex integration issues, identify root causes, and drive permanent solutions.

Quality, Performance & Governance

• Define non‑functional requirements (NFRs) including throughput, performance benchmarks, resiliency, and SLAs.
• Oversee performance testing, failover validation, environment readiness, and capacity planning.
• Ensure solutions align with SDLC best practices and are built for maintainability, reliability, and scale .

Required Experience & Skills

• 8+ years in enterprise architecture, integration engineering, or customer platform architecture.
• 5+ years delivering Pega Platform or Pega CDH solutions, preferably in a Lead System Architect (LSA) or senior integration role.
• Strong expertise in RESTful APIs, event‑driven architectures, microservices, and middleware .
• Solid understanding of relational & NoSQL databases , real‑time streaming (Kafka/Kinesis), and integration patterns.
• Proficiency with security standards , high‑availability architectures, and cloud‑native design.
• Ability to translate business needs into robust, scalable , and future‑proof integration solutions.
• Excellent communication skills across both executive and technical audiences.

Preferred / Certifications

• Experience with enterprise marketing tech , CDPs, CRMs, or data hub architectures.
• Cloud certifications (AWS, Azure, GCP) are an advantage.

Seniority level

Associate

Employment type

Full‑time

Job function

IT Services and IT Consulting