People Operations Specialist

About Staffbase We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience. We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we're shaping the future of workplace communication. As a People Operations Specialist, you will be part of our global People Experience Team, working closely with colleagues in the Global People Shared Services team. In this role, you'll act as a key partner to our People Business Partners, driving smooth operations, supporting staffing processes, and enhancing the overall employee experience at Staffbase. This position is based in Chemnitz. We are looking for a people-focused professional with a background in human resources, strong communication skills, and solid business acumen—someone who can confidently advise and support our internal stakeholders. What You'll Be Doing Be the go-to person for employees on all people-related topics and liaise with external partners (e.g., benefits providers, authorities, visa and relocation partners)Collaborate closely with our People Business Partners to drive HR initiativesHandle employee inquiries through our internal ticketing system—always with a solution-oriented mindsetManage key administrative and operational tasks, including drafting employment contracts, writing reference letters, and creating certificatesMaintain and update employee records in our HR systems, ensuring data accuracy at the highest standard.Create and keep guidelines, FAQs, and company policies up to dateLead smooth onboarding experiences and support employees throughout their entire journey with StaffbaseWork closely with our payroll provider to deliver accurate and timely payroll dataContinuously look for ways to optimize processes, simplify workflows, and enhance the overall employee experience What you need to be successful A completed apprenticeship or degree in Human Resources (or a related field)At least 3 years of hands-on HR experienceHands-on HR experience, ideally in a fast-growing company or dynamic environmentStrong communication skills in German and English (written and spoken)Excellent organizational skills with the ability to juggle multiple priorities and deadlines without losing focusA proactive, solution-oriented mindset and the confidence to work independently with energy and enthusiasmGreat interpersonal skills and a genuine passion for helping others succeedKnowledge of German HR law and payroll administrationFamiliarity with HR policies, processes, and HR software systems What you'll get Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560Growth Budget - all employees get a yearly budget for external training of €1000 and one day off for growth per year (increase to two days in 2nd year)Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during AugustWellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxationSupport - we're offering a company pension schemeHealth - The offices are equipped with fruits, drinks and snacks and ergonomic workplacesVolunteers Day - you'll get one day off per year for supporting a social project