People Operations Specialist (f/m/x)

Overview

Welcome to Tourlane! We are a tech company whose mission is to offer the best travel experience. We offer fully customized, multi-stop trips to 55 destinations around the world, and we're not done yet. With more than 100,000 travelers in the DACH region, France and US we are on our way to becoming the European leader in travel. We’re seeking a People Operations Specialist to support our people initiatives as well as nurture an engaged and inclusive culture. If you’re passionate about people, growth, and creating exceptional employee experiences in a fast-scaling international environment, we’d love to hear from you.

What is the role about?

• Own the end-to-end monthly German payroll, while supporting and providing coverage for France and US payrolls
• Manage the HR ticketing system, resolving incoming employee requests, including complex cases with longer resolution timelines
• Lead the company-wide onboarding process in close collaboration with HR stakeholders and the existing HR team
• Support employees across Germany, France, and the US, with a primary focus on Germany and early exposure to international HR operations through a rotation model
• Work with advanced HR and Finance-interfacing tools, continuously building expertise and ensuring operational excellence in a stable company environment
• Drive process improvements and automation initiatives to increase efficiency, scalability, and overall HR operational effectiveness

What will you need to be successful?

• Hands-on experience running German payroll, ideally in a high-volume organization, with prior exposure to HR ticketing systems and Personio
• Experience working in an HR role within a start-up/scale-up company, demonstrating the ability to manage complexity and scale
• Fluency in German and English, with strong written and verbal communication skills
• Exceptional attention to detail and accuracy, especially when handling sensitive HR and payroll data, combined with a high sense of ownership and reliability
• A proactive, collaborative communicator who works effectively with colleagues, leaders, and internal and external stakeholders
• A tech-savvy, solution-oriented mindset, comfortable working independently, improving processes through automation, and motivated by operational HR work and task completion
• You’re ready to start your journey with Tourlane full-time from 1st of March 2026.

What we offer:

• We offer a hybrid working setup: You are welcome to join our lovely office in Kreuzberg.
• We share your passion for traveling: enjoy our generous work from abroad offering 5 months abroad per year!
• We support all the diverse communities that make us Tourlane: join or create your own Employee Resource Group (ERG) and connect with Tourlaneans
• Dog-friendly office: we can’t wait to meet your furry friend!

Data privacy policy.