PMS Implementation Consultant

Company Description

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

The best hotels run on Shiji—day and night.

Job Description

Your role

To support our Daylight PMS Implementation team, we’re looking for an experienced and dynamic Daylight PMS Hospitality Implementation Consultant to play a key role in delivering successful PMS implementations for hospitality clients across the EMEA region.

What you will do

• Provide Expert Technical Consultancy to hospitality customers, ensuring smooth implementation and system adoption.
• Lead Daylight PMS Implementations including installation, configuration, integration, and training—both remotely and onsite.
• Implement Daylight PMS Interfaces and ensure seamless connectivity with third‑party systems.
• Deploy Meeting & Events and Meridian Experiences SPA Solutions tailored to client operational needs.
• Configure Systems for Compliance with country‑specific legal and fiscal requirements.
• Analyze Business Requirements and customize solutions to match client‑specific workflows.
• Ensure Multi‑User and Service Model Alignment with customer operational processes.
• Deliver Staff Training on best practices and practical software usage to maximize system value.
• Oversee Go‑Live Activities, providing hands‑on support for operational and application queries during the launch phase.
• Maintain Accurate Project Status Reports and take proactive measures to meet project milestones and goals.
• Collaborate Internally to share knowledge and provide consultation across teams.

Qualifications

We are seeking a passionate and driven professional with a strong hospitality background and experience in Daylight PMS implementations. The ideal candidate will bring both technical expertise and a deep understanding of hotel operations to deliver exceptional solutions to our clients.

Qualifications & Skills

• Hospitality Background or proven experience in a similar PMS implementation role.
• Meetings, Events, Groups and SPA Operations Experience is a strong advantage.
• A genuine passion for the hospitality industry, matching our customers’ dedication to guest service.
• Fast Learner with the ability to adapt quickly to new technologies, products, and procedures.
• Thrives in a Dynamic Environment, managing multiple tasks in a fast‑paced setting.
• Ability to quickly master our suite of IT solutions and perform system installations.
• Strong Ownership Mentality with a professional, "get‑it‑done" attitude and strong work ethic.
• Fluent in English; additional languages are a plus.
• Willingness to Travel as needed across the EMEA region.

Additional Information

• Exciting job within a creative environment and the opportunity to make a real impact on the business.
• Grow your experience with web and cloud technologies in a very innovative technology environment.
• Friendly, motivated and talented multicultural team.
• Opportunities to grow and develop with Shiji.
• Training to meet role requirements.