Principal Site Reliability Engineer (w/m/d) 100%

Luware continues to grow! Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.

We are looking for a dynamic and experienced Principal Site Reliability Engineer to join our dynamic development team as soon as possible.

This unique role is based in Germany- fully remote.

• Define standards and configurations for distributed systems and cloud solutions across the enterprise
• Drive architecture/code changes to improve reliability, scalability, and cost-effectiveness
• Lead adoption of emerging technologies and innovative processes across the business
• Champion automation for complex operational processes at scale
• Oversee safe, efficient production change management and release velocity improvements
• Guide capacity planning, performance optimization, and predictive modeling across systems
• Mentor teams share best practices, and establish enterprise-wide standards

• BS or MS degree in Computer Science or Engineering OR equivalent years of work experience
• 10+ years of software design and development experience with backend services
• Mastery of distributed systems design and cloud technology layers
• Expertise in infrastructure, telemetry analysis, and large-scale system operations
• Proven ability to lead cross-org initiatives and set technical strategies
• Experience defining enterprise-wide standards and best practices
• Strong background in automation frameworks and advanced tooling
• Familiarity with capacity modeling and performance optimization at scale

• Challenging, interesting work in a varied field with a high level of personal responsibility
• A dynamic, motivating working environment that leaves room for the realisation of your ideas and promotes your personal development
• Regular team events and the opportunity to work in one of the Luware offices for up to one month as part of our exchange programme

Join a collegial, international environment where a fresh, dynamic, and open culture awaits you. Let yourself be inspired by the unique Luware spirit!

Ready to unleash your full potential? If this speaks to you, don’t hesitate upload your CV spontaneously for an initial review. We’re just a click away!

We can't wait to get to know you!

We will only consider candidates who apply directly for this position. Applications or inquiries from recruitment agencies will not be processed. Thank you for your understanding.