Principal Solution Consultant (German and English speaking)

Docusign WorkFromHome

Stellenbeschreibung:

Principal Solution Consultant (German & English speaking)

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in more than 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents, making it accessible to business systems of record and unlocking business opportunity.

What You’ll Do

Docusign is reimagining how companies create, commit to, and manage their agreements. As a Principal Solutions Consultant within the EMEA Solutions team, you will be the key link between our Intelligent Agreement Management (IAM) platform and tangible customer impact. You will work closely with go‑to‑market teams and critical customers, translating customer goals into operational, AI‑assisted agreement workflows. This is an individual‑contributor role reporting to the Manager, Solution Consulting (SC Strategic Team).

Responsibilities

Advise a select group of high‑potential customers, initiating projects and designing or prototyping solutions that integrate Docusign’s IAM platform with enterprise technology stacks across the DACH region and EMEA.
Act as the technical lead for key accounts in the DACH region and across EMEA.
Deliver trusted, long‑term, high‑ROI solutions and build strong relationships with customers’ senior technical decision makers.
Inspire customer leaders early in the sales cycle with the art of the possible through compelling storytelling about agreement‑related challenges and opportunities.
Understand complex customer business problems, map their technology landscape to Docusign solutions, and visualize current and future state information topology.
Establish confidence in recommendations via product expertise, custom demonstrations, technical calls, workflow outlines, RFP/RFI responses, product roadmap discussions, and business process diagrams.
Develop narratives and articulate recommended solutions through value‑driven messaging.
Work closely with your account team to translate customer requirements into technical designs, manage execution, and share field‑tested insights with Docusign’s product teams to shape the IAM platform.
Serve as the go‑to expert for the Docusign IAM platform, covering all current and future features.
Leverage insights from production deployments and customer experiences to provide best‑practice expertise and guidance to other team members.
Manage key stakeholders both internally and on the customer side effectively.

Job Designation

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. Minimum 2 days per week in‑office. Positions are assigned a designation of In Office, Hybrid or Remote, and are specific to the role. Designations are not guaranteed when changing positions within Docusign.

What You Bring

Basic

8+ years of experience in Pre‑Sales, Consulting, or technology project management within key industries (Financial Services, Manufacturing, Life Science), including customer‑facing roles.
Experience with large enterprise procurement and technology implementation projects.
Experience communicating complex technical concepts to both technical and non‑technical stakeholders, prioritizing user value, and driving iterative delivery.
Experience structuring complex and ambiguous problems and converting them into actionable solution approaches.
Fluent in English and German.
BS/BA degree.
Willingness to travel up to 50% for client engagements.

Preferred

Experience delivering software demonstrations both in person and virtually.
Experience delivering technical projects with hands‑on expertise in working with AI tools, APIs, and front‑ and back‑end applications.
Experience in the Financial Services, Manufacturing, or Life Science industries.
Experience integrating AI into SaaS platforms (e.g., Docusign, Microsoft, SAP, Google, ServiceNow, or Salesforce) or deploying AI solutions in enterprise companies.

Life at Docusign

Docusign is committed to building trust and making the world more agreeable for our employees, customers, and the communities in which we work. We value transparency, honesty, and doing what’s right every day. Equity is integral to our culture; we strive to ensure every team member has an equal opportunity to succeed, be heard, and build lasting relationships. This commitment fuels a deep sense of pride in the work we do, helping shape a better world.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process, please contact us at