Process Manager Outgoing Goods B2C (f/m/d)

COMPANY DESCRIPTION

About the DOUGLAS Group

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,900 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2023/24, the DOUGLAS Group generated sales of 4.45 billion euros and employed around 19,200 people across Europe. It was named the World’s Top Company for Women in 2025 among all retail and wholesale companies by Forbes. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.

For further information please visit the DOUGLAS Group Website.

In our headquarters in Düsseldorf we are looking for you as

TASKS WITH IMPACT

Our Supply Chain Management department is responsible for steering and further developing central processes along the value chain. Within the “E-Commerce Outgoing Goods” operations process, we ensure efficient workflows for our customers and guarantee the highest level of service quality.

• Support the Supply Chain Management team in the E-Commerce outgoing goods process
• Contribute to designing new processes for end customers with a holistic view of the outgoing goods workflow
• Prepare analyses and presentations to support the team leadership
• Visualize and document new processes as well as process adjustments
• Investigate process deviations and develop optimization measures
• Act as an interface between our logistics service provider and the involved Douglas departments
• Take part in exciting projects within our large central warehouse initiative, including independent responsibility for optimization projects

YOUR SKILLS

• Degree in Supply Chain Management, Industrial Engineering, Logistics, Business Administration, or a comparable qualification
• 3–5 years of relevant professional experience, ideally in collaboration with logistics providers
• Independent, hands‑on, and detail‑oriented working style with a high level of self‑motivation
• Fast comprehension and strong process understanding
• Interest in intralogistics processes and modern warehouse technologies
• Confident handling of MS Office programs, especially strong Excel skills
• SAP knowledge is an advantage
• Excellent German and English skills, both written and spoken
• Hands‑on mentality combined with analytical and communication skills
• Willingness to travel and a valid driving license (Class B)

YOUR BENEFITS